Jamila Shafqat
Schenectady,NY
Summary
Highly motivated with experience in administering, customer service, data entry and office management in fast-paced settings. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Design Studio Specialist / Home Stylist
Pottery Barn
01.2022 - Current
- Utilizing design expertise to assist clients in one on one consultations in store and in-home regarding design of their living spaces to drive store sales
- Performed productive in-home consultations including ability to accurately measure and assess client's living space
- Created and present design plans based on client's needs, style, preferences and living space
- Maintain knowledge of current sales and promotions in order to achieve and exceed established sales and productivity goals
- Utilizing exemplary World class service standards assist customers with special services including: gift wrap, gift registry, locating merchandise, catalog/internet orders, special orders, back orders, charge sends, courier deliveries, and furniture orders
- Demonstrate superior product knowledge, including features and benefits of entire design studio assortment.
Supervisor
Michael Kors
01.2019 - 01.2022
- Optimizing presentation of products and services to better highlight their features and benefits (Visual merchandising)
- Modify and execute in-store business strategies to drive sales results and store goals in line with company initiatives
- Collaborate with store manager in areas of risk management, physical security, store cash controls, and inventory management
- Provide staff supervision and guidance
- Assist sales associates with various customer service issues
Assistant Manager
New York & Company
01.2018 - 01.2019
- Demonstrate a high-level of business acumen and understanding of Company reporting
- Implement plans/directions/schedules and act with a sense of urgency to meet changing priorities, store needs and demands of business
- Oversee work of retail staff and ensure all sales related policies and procedures are maintained.
Education
Bachelor of Arts - Fashion Design
Preston University
Ajman, UAE06.2014
Skills
- Budget Management
- Communication
- Customer Support
- Detail Oriented
- Inventory Management
- Multi-Task
- Problem Solving
- Time Management
- Scheduling
- Adobe Photoshop
- Adobe InDesign
- Microsoft Word
- Microsoft Excel
- Microsoft PowerPoint
Certification
Certificate in Motion Design Foundation Course - Created Academy, UK - 2020
Timeline
Design Studio Specialist / Home Stylist
Pottery Barn
01.2022 - Current
Supervisor
Michael Kors
01.2019 - 01.2022
Assistant Manager
New York & Company
01.2018 - 01.2019
Bachelor of Arts - Fashion Design
Preston University
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