Jamila Weaver
Independence,MO
Summary
Proven sales and customer service expert from Exquisite Boutique, adept in point of sale operations and conflict resolution. Leveraged skills in inventory tracking and verbal communications to enhance customer satisfaction and streamline operations. Demonstrated ability to exceed sales targets and maintain high standards of service quality, contributing to significant business growth.
Overview
5
5
years of professional experience
Work History
Sales Clerk
Exquisite Boutique
Kansas City, MO
10.2024 - Current
- Answered store and merchandise questions and led customers to wanted items.
- Assisted in the development of store displays to promote products.
- Described merchandise and explained use, operation and care.
- Placed special orders or called other stores to find desired items.
- I assist with online orders and making events and selling our merchandise there as well.
Secretary
Sisters In Christ
Kansas City, MO
01.2024 - 09.2024
- Processed documents and materials for dissemination to appropriate parties.
- Updated system to organize office documentation, maximizing efficiency and increasing productivity.
- Answered incoming phone calls, responded to inquiries and transferred calls as needed.
- Ordered supplies as needed; tracked inventory levels and placed orders with vendors when necessary.
- Coordinated communications, taking calls, responding to emails and interfacing with clients.
- Provided assistance with onboarding new employees by preparing orientation materials.
- Answered telephone calls to give information to callers, take messages or transfer calls to appropriate individuals.
- Kept office equipment functional and supplies well-stocked to promote efficient operations.
- Managed multiple calendars and contacts using computer software.
Sales Clerk
Red Racks Thrift Stores
Lee's Summit, MO
10.2021 - 01.2022
- Answered store and merchandise questions and led customers to wanted items.
- Assisted in the development of store displays to promote products.
- Described merchandise and explained use, operation and care.
- Placed special orders or called other stores to find desired items.
- Maintained detailed knowledge of customer service initiatives to uphold high standards of service quality.
- Scanned merchandise barcodes and bagged items using appropriate strategies for each type.
- Greeted customers to determine wants or needs.
- Performed regular inventory counts to ensure accurate records were maintained.
- Greeted customers upon entrance and handled cash and credit transactions.
- Followed instructions to properly arrange merchandise items.
- Maintained and organized store displays to enhance product visibility and expedite product location activities.
- Stocked shelves with merchandise ensuring adequate inventory levels were maintained.
Server
Chipotle
St Louis, MO
09.2019 - 05.2020
- Trained new employees on restaurant procedures and plating techniques.
- Set up tables in between patrons to reduce wait times.
- Checked food before serving it to customers.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Provided excellent customer service to ensure satisfaction.
- Upheld high standards of sanitation in accordance with health department regulations.
- Served food and beverages to patrons and confirmed complete orders.
- Maintained records of transactions made during shift as required by law or company policy.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
Education
GED -
Big Sandy Community & Technical College
Wheelwright, KY05-2007
Skills
- Point of sale operations
- Wrapping procedures
- Complaint resolution
- Inventory tracking
- Delivery processing
- Sales expertise
- positive & Professional
- Reliable
- Visitor & Customer Relations
- Conflict Resolution
- Verbal & Written Communications
Affiliations
- I volunteer at many charities, including making sack lunches for the homeless and passing them out.
I do yoga and Meditation in my free time. Write in my journal, go to the library a lot, and I love being around my Family.
Timeline
Sales Clerk
Exquisite Boutique
10.2024 - Current
Secretary
Sisters In Christ
01.2024 - 09.2024
Sales Clerk
Red Racks Thrift Stores
10.2021 - 01.2022
Server
Chipotle
09.2019 - 05.2020
GED -
Big Sandy Community & Technical College