Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jamilah Hale

Chicago,IL

Summary

Dedicated professional with a master’s degree in social work and 5 years of impactful case management experience. Proficient in crisis intervention and trauma-informed care, adeptly supporting diverse populations including homeless individuals, those with mental health and substance use disorders, and both victims and survivors of domestic violence. Recently completed a therapeutic internship focusing on mental health, skilled in motivational interviewing and fostering meaningful client relationships through exceptional interpersonal and communication skills. Committed to empowering individuals through comprehensive care and advocacy. Ready to leverage expertise in social services to deliver compassionate support and drive positive outcomes in client-centered environments.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Scattered Site Case Manager

Facing Forward to End Homelessness
09.2020 - Current
  • Provide home based services to formerly homeless individuals with disabilities this includes (mental and substance use disorders)
  • Conducted psychosocial assessments to identify client’s needs
  • Supports and advocates for clients and their children to maintain housing, increase and or maintain income, and gain life skills through action plans and collaboratively setting goals
  • Consistent engagement with Landlords, conduct inspections of client’s unit and submitting work orders as needed
  • Enters relevant data into online data base (HMIS), and maintain client files.

Clinical Intern

I AM ABLE Center for Family and Development
01.2024 - 09.2024
  • Conducted comprehensive intakes and ongoing clinical assessments to evaluate client needs and develop personalized treatment plans
  • Performed substance abuse counseling, including crisis intervention, relapse prevention, and motivational interviewing techniques
  • Administered IM+CANS (Illinois Medicaid Comprehensive Assessment of Needs and Strengths) to assess client progress and adjust treatment strategies accordingly
  • Maintained client files, accurate and up-to-date data entry, including detailed progress notes and documentation for each client's case
  • Developed and implemented treatment plans based on clinical assessments, ensuring alignment with clients' goals and therapeutic progress.

Care Coordinator

Catholic Charities of Chicago
06.2019 - 09.2020
  • Responsible for the completion of home and hospital visit assessments to individuals with mental health disorders
  • Perform intake/redetermination assessments for new and existing clients
  • Provided case management, prepare care plans and maintain accurate client files in company database
  • Provide individual and group outreach and education information to clients
  • Submitted referrals on behalf of clients for additional services.

CTI Intern

Chicago Metropolitan Battered Women’s Network
01.2019 - 05.2019
  • Assisted Centralized Training Institute Coordinator with all administration duties
  • Assisted in facilitating Illinois 40-Hour DV Training
  • Responsible for working with the Illinois Domestic Violence hotline to process and assist victims.

Education

Master of Social Work (LSW in progress) -

Aurora University
08.2024

Bachelor of Arts -

Northeastern Illinois University
05.2019

Skills

  • Trauma Informed
  • Advocacy
  • HMIS proficient
  • Psychosocial Assessments
  • IMCANS Assessments
  • Data Entry/Management
  • Case management
  • Care Coordination
  • Professional Development
  • Resource Navigation
  • Treatment Planning
  • Community Outreach

Certification

  • CADC (Hours in progress)
  • Illinois 40-Hour Domestic Violence Training-3/2019

Timeline

Clinical Intern

I AM ABLE Center for Family and Development
01.2024 - 09.2024

Scattered Site Case Manager

Facing Forward to End Homelessness
09.2020 - Current

Care Coordinator

Catholic Charities of Chicago
06.2019 - 09.2020

CTI Intern

Chicago Metropolitan Battered Women’s Network
01.2019 - 05.2019

Master of Social Work (LSW in progress) -

Aurora University

Bachelor of Arts -

Northeastern Illinois University
  • CADC (Hours in progress)
  • Illinois 40-Hour Domestic Violence Training-3/2019
Jamilah Hale