Sandra Rodriguez
Boston,MA
Summary
Talented Team Leader experienced and dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly with proven commitment to employee training. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand.
Overview
11
11
years of professional experience
Work History
Team Lead
Boston Medical Center, Boston
04.2022 - Current
- Trained new team members by relaying information on company procedures and safety requirements.
- Coached team members in techniques necessary to complete job tasks.
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals
- Called and faxed pharmacies to submit prescriptions and refills.
- Work directly with the department directors to assist with any needs.
Receptionist
South End Community Health Center
10.2012 - 04.2022
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Resolved customer problems and complaints.
Education
Instituto De Canovanas
Puerto Rico06.1989
Skills
- Performance Monitoring
- Schedule Management
- Office Management
- Data Entry
- Staff Management
- Quality Control
Languages
Spanish
Native or Bilingual
Timeline
Team Lead
Boston Medical Center, Boston
04.2022 - Current
Receptionist
South End Community Health Center
10.2012 - 04.2022
Instituto De Canovanas
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