Jamilet Arroyo

Houston Methodist Hospital is a nationally recognized leader in patient care, known for its commitment to high healthcare standards and delivering exceptional cleanliness and safety in its facilities.

• Actively participated in team meeting and huddles, contributing to the development and implementation of new cleaning protocols that improved patient satisfaction scores related to cleanliness
• Promoted a positive work environment, collaborating with team members to enhance efficiency.
• Consistently followed department processes for room cleaning and discharge inspections, exceeding HCAHPS cleanliness score targets through meticulous attention to detail.
• Tracked and reported safety and repair needs for equipment during discharge activities, leading to timely maintenance and improved equipment reliability.
• Observed all safety protocols and infection control measures, contributing to a safe environment that met OSHA standards and minimized infection risks.
• Follows policies, procedures, and safety rules. Observes standard infection control precautions and to ensure the highest safety and sanitation levels.

• Communication in a proper manner, which include active listening and speaking in a professional way
• Sales skills in order to recommend products depending on customer needs
• Greeting clients, providing directions within the store and answering questions
• Remove expired products from the display
• Ensure shelves are clean and neat
• Taking orders from customers regarding special orders such as cut flowers and fruit
• Answering phone calls and logging out spoiled products accurately
• Working in cold environment
• Helping out lifting Christmas trees and mounting on top of the car securely
• Customer Orders flower arrangements for the customers.

• Immediately reports safety hazards and violations
• Ability to handle unpleasant tasks with a positive attitude
• Demonstrates concern for the overall appearance of the store
• Strong communication skills and willingness to work as part of a team
• Ability to follow instructions and established procedures
• Effective time management and organization skills
• Strong work ethic and ability to work in a fast-paced environment with a sense of urgency
• Ability to use tools and equipment, including box cutters, electric pallet jacks
• Capable of teaching others in a positive and constructive manner.

• Provides excellent customer service, addresses needs of customers in a timely and effective manner
• Answers phones and pages promptly and courteously
• Checks out customer groceries efficiently and accurately
• Upholds government regulations concerning sale of alcoholic beverages
• Uses proper tares procedures when ringing up scalable items
• Cleans and stocks Front End areas
• Maintaining a neat, organized, and attractive appearance at all times while working with customers.