JAMILEX HERNANDEZ
San Antonio,Tx.
Summary
Demonstrate enthusiastic, dedicated approach to customer service experience while transitioning into healthcare as entry level medical assistant, managing multiple tasks, maintaining accurate records, and providing high-quality support in fast-paced environments.
Overview
1
1
Language
1
1
Certification
8
8
years of professional experience
Work History
Medical Assistant
University Health System
San Antonio, TX
03.2026 - Current
- Assisted with patient intake, ensuring accurate data entry into electronic health record systems.
- Coordinated appointment scheduling, optimizing workflow and minimizing patient wait times.
- Supported physicians during examinations, maintaining a sterile environment and preparing necessary instruments.
- Monitored vital signs and documented changes, providing timely updates to medical staff for patient assessments.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
Customer Service Representative
Alorica
08.2022 - 06.2023
- Delivered exceptional customer service, resolving inquiries and complaints effectively.
- Managed high call volumes, ensuring timely response and satisfaction.
- Collaborated with team members to enhance service delivery and customer experience.
- Maintained accurate records and documentation of customer interactions
Auditor Assistant
Dimmit County Auditors Office
06.2018 - 10.2019
- Assisted in compiling financial data and documentation for review.
- Conducted preliminary analyses of financial statements to identify discrepancies.
- Collaborated with team members to ensure compliance with regulations.
- Maintained and organized records for easy access and retrieval.
Education
Certified Medical Assistant - undefined
Alamo District College
04.2025
High School Diploma - undefined
San Antonio Learning Academy
06.2024
Skills
- Learned new tasks quickly and adapted to changing needs
- Supported teams by solving problems and keeping work moving
- Communicated clearly with coworkers and patients
- Worked well with team members to complete daily tasks
- Fluent in English and Spanish for clear communication
Personal Information
Title: MEDICAL ASSISTANT
Certification
Certified Medical Assistant
Languages
Spanish
Professional Working
Timeline
Medical Assistant
University Health System
03.2026 - Current
Customer Service Representative
Alorica
08.2022 - 06.2023
Auditor Assistant
Dimmit County Auditors Office
06.2018 - 10.2019
High School Diploma - undefined
San Antonio Learning Academy
Certified Medical Assistant - undefined
Alamo District College