Jamilla Alphonse
Miami Gardens
Summary
Detail-oriented professional with extensive experience in notarization and digital court reporting. Skilled in streamlining workflows and maintaining meticulous records, ensuring compliance with legal standards while consistently delivering high-quality service to clients.
Overview
15
15
years of professional experience
Work History
Certified Notary Signing Agent
Self Employed
Miami Gardens, FL
03.2011 - Current
- Verified signers' identities and ensured compliance with legal requirements.
- Facilitated closing processes by ensuring accurate notarization of legal documents.
- Coordinated with clients and lenders to streamline document execution.
- Managed scheduling and logistics for signing appointments efficiently.
- Provided expert guidance on loan documentation and notary practices.
- Developed strategies to enhance client satisfaction through timely service delivery.
- Maintained meticulous records of all notarized transactions for compliance purposes.
- Improved workflow processes by implementing digital tools for scheduling appointments and storing signed documents securely online.
- Handled sensitive personal information with utmost confidentiality, earning trust from clients and maintaining a professional reputation.
- Conducted loan signings for mortgage refinancing, providing an efficient service that contributed to overall client satisfaction.
- Stayed current on industry trends and changes in notary laws to provide up-to-date service offerings to clients.
- Collaborated with attorneys and other professionals for seamless execution of legal transactions requiring notarization.
Digital Court Reporter
Parrot
Miami Gardens, FL
07.2022 - 10.2023
- Captured verbatim court proceedings using advanced digital recording technology.
- Transcribed legal documents with high accuracy and attention to detail.
- Ensured compliance with legal standards for electronic recordings and transcripts.
- Collaborated with legal teams to clarify terminology and enhance transcript quality.
- Increased efficiency in transcript production by utilizing audio enhancement tools to improve audio quality for transcription purposes.
- Improved client satisfaction by consistently producing high-quality transcripts that met or exceeded their expectations.
Education
High School Diploma -
American Senior High School
Hialeah, FL06-1996
Associate of Arts - Nursing
Miami Dade College
Miami, FL05-1998
Skills
- Notary compliance
- Electronic notarization process
- Online notarization
- Legal documentation review
- Document review
- Client verification
- Loan expertise
- Loan preparation
- Closing statement
- Signing accreditation
- Document organization
- Strong communication skills
Timeline
Digital Court Reporter
Parrot
07.2022 - 10.2023
Certified Notary Signing Agent
Self Employed
03.2011 - Current
Associate of Arts - Nursing
Miami Dade College
High School Diploma -
American Senior High School