Jamille Carpen
Denver,CO
Summary
Personable Community Manager promoting a background in conflict resolution and emotional support. Possessing the skills needed to ensure a peaceful, safe community. Looking to tackle new challenges with an organization in human services that appreciates talents in public relations and team building.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Online Community Manager/ Retail Sales Associate
AwenTree
Northampton, MA
11.2018 - 04.2024
- Responded promptly to inquiries from users regarding membership benefits or general questions about using the community platform.
- Implemented effective strategies for moderating conversations in order to maintain a safe, inclusive environment for all users.
- Responsible for opening/closing, money handling, supporting orders, and booking appointments for clients.
End-of-Life Doula
Self Employed Web
Cummington, MA
10.2021 - 05.2022
- Helped create an atmosphere of respect between the client facing a terminal illness, healthcare providers and their family.
- Provided referrals for additional services such as acupuncture specialists or mental health professionals if needed.
- Developed trusting relationships with clients by providing consistent support throughout end-of-life journey.
Education
Bachelor of Arts - Anthropology
University of Nebraska - Lincoln
Lincoln, NE12-2011
Skills
- Cross-Functional Communication
- Customer Support
- Client-Facing
- Community Engagement
Certification
- INELDA - International End-of-Life Doula Association End-of-Life Doula Training Sept 2021
- Wildflower Alliance -Working with Childhood Trauma and Abuse Certification April 2023
- Wildflower Alliance- When Conversations Turn to Suicide Certification Jan 2024
Languages
Spanish
Professional
Volunteer
- Hospice Care in the Berkshires HCIB Pittsfield, MA Hospice Volunteer- Sept 2021- Dec 2023 - provided companionship, comfort, and guidance to patients facing a terminal illness, helped coordinate and support monthly Caring for Children events
- The Gathering Place Denver, CO Welcome Desk Volunteer- April 2024-current Greet new and existing members, log info into database, and give information and referrals to members about services and programs offered at TGP
Timeline
End-of-Life Doula
Self Employed Web
10.2021 - 05.2022
Online Community Manager/ Retail Sales Associate
AwenTree
11.2018 - 04.2024
Bachelor of Arts - Anthropology
University of Nebraska - Lincoln