JAMILLE VILLAJOS
College Point,NY
Summary
Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes. Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
Overview
8
8
years of professional experience
Work History
Caviar Specialist
Pearl Street Caviar
Brooklyn, NY
06.2024 - Current
- Assisted in developing strategies to increase customer satisfaction levels.
- Developed and implemented specialized procedures for customer service operations.
- Researched and analyzed customer feedback to identify areas of improvement.
- Maintained positive working relationship with fellow staff and management.
Live-Out Nanny
Jordan Meyer
Brooklyn, NY
03.2024 - 06.2024
- Organized activities that develop the physical, social, and intellectual growth of children.
- Provided a safe and nurturing environment for children in my care.
- Engaged in interactive playtime to encourage learning and development.
Private Nanny
Jennifer Himmel
Manhattan, NY
10.2023 - 02.2024
- Provided supervision and guidance to ensure safety of children in all situations.
- Prepared meals according to dietary needs of the family's children.
Lead Youth Counselor
San Rafael Tigaon
Camarines Sur, Philippines
05.2018 - 10.2023
- Collaborated with other agencies, organizations, schools, and families to ensure successful outcomes for youth participants.
- Managed the daily operations of the program, including budgeting and scheduling of staff activities.
- Supervised daily activities such as recreational programs, field trips, educational classes.
- Educated participants about healthy lifestyles through role modeling and instruction.
Infant Nanny
Ellen Shaw
Hillside, NY
10.2022 - 09.2023
- Assisted parents in establishing and maintaining routines for the infant, including feeding, bathing, and bedtime.
- Monitored the infant's daily activities such as eating, sleeping patterns, hygiene habits.
- Prepared meals and snacks according to instructions from parents.
Healthcare Customer Service Representative
HealthIQ
Naga City, Philippines
01.2022 - 05.2022
- Provided customer service by answering inquiries, resolving complaints, and providing general information to clients regarding healthcare services.
- Managed incoming calls from patients and other healthcare facilities to provide information or schedule services.
Full Time Missionary
Japan Nagoya Mission
10.2019 - 03.2021
- Developed and implemented a plan to facilitate spiritual growth in a local church.
- Conducted outreach activities such as door-to-door visits, street preaching, and distributing religious literature.
- Monitored progress of new converts by visiting them regularly and providing support when needed.
Baby Sitter
01.2019 - 03.2019
Attendant
Hugo Computer Shop
06.2018 - 12.2018
Cashier and Assistant Cook
Hugo Canteen
06.2018 - 12.2018
Customer Service Consultant
Sutherland Global Services
09.2016 - 01.2017
Xerox Operator and Encoder
Oragon Printing Center
07.2016 - 09.2016
Education
Bachelor of Science - Psychology
Our Lady of Fatima University
Quezon City10.2015
Bachelor of Arts - Psychology
Unibersidad de Sta.Isabel
Naga City10.2014
High School Diploma -
San Rafael National High School
Tigaon03-2014
Bachelor of Science - Public Health
BYU (Pathway Worldwide)
Provo, UTSkills
- Adaptability
- Flexibility
- Time Management
- Ability to Work Under Pressure
- Customer Relations
- Task Prioritization
- Reliability
Personal Information
- Place of Birth: Bambang, Nueva Viscaya
- Height: 5'3
- Weight: 137 lbs
- Father's Name: Abdulhameed Mustafa Firdaus
- Mother's Name: Jasmin Ollet Villajos
- Date of Birth: 07/02/98
- Gender: Female
- Marital Status: Single
- Religion: The Church of Jesus Christ of Latter-day Saints
References
- Bishop Blake Zenger, Queens YSA Ward Bishop, blake.zenger@gmail.com
- Dr. Jay T. Bishoff MD, Urologist, Eisenhower Medical Center, jtbishoff1@gmail.com
- Ronald M. Judd, Japan Nagoya Mission Former Mission President, rjudd01@churchofjesuschrist.org
Disclaimer
I hereby declare that all the details mentioned above are correct to the best of my knowledge and belief. I bear responsibility of any error or mistake in the data if occur in the future.
Languages
Bicolano
Native/ Bilingual
Tagalog
Native/ Bilingual
English
Professional
Korean
Limited
Japanese
Elementary
Timeline
Caviar Specialist
Pearl Street Caviar
06.2024 - Current
Live-Out Nanny
Jordan Meyer
03.2024 - 06.2024
Private Nanny
Jennifer Himmel
10.2023 - 02.2024
Infant Nanny
Ellen Shaw
10.2022 - 09.2023
Healthcare Customer Service Representative
HealthIQ
01.2022 - 05.2022
Full Time Missionary
Japan Nagoya Mission
10.2019 - 03.2021
Baby Sitter
01.2019 - 03.2019
Attendant
Hugo Computer Shop
06.2018 - 12.2018
Cashier and Assistant Cook
Hugo Canteen
06.2018 - 12.2018
Lead Youth Counselor
San Rafael Tigaon
05.2018 - 10.2023
Customer Service Consultant
Sutherland Global Services
09.2016 - 01.2017
Xerox Operator and Encoder
Oragon Printing Center
07.2016 - 09.2016
Bachelor of Science - Psychology
Our Lady of Fatima University
Bachelor of Arts - Psychology
Unibersidad de Sta.Isabel
High School Diploma -
San Rafael National High School
Bachelor of Science - Public Health
BYU (Pathway Worldwide)
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