Jamillet Cuellar
The Bronx,NY
Summary
Compassionate Case Manager experienced in trauma-informed care, client advocacy, and resource coordination. Built trusting relationships and addressed barriers to support clients in achieving stability and self-sufficiency. Committed to enhancing quality of life through effective housing assistance and personalized care.
Overview
1
1
Language
5
5
years of professional experience
Work History
CASE MANAGER
New Destiny Housing
Bronx, New York
11.2025 - Current
- Provide trauma-informed case management to survivors of domestic violence and their families, managing caseload of 37 clients while conducting ongoing outreach to monitor client progress and engagement.
- Conduct comprehensive intakes, income/health assessments, and individualized service plans.
- Coordinate referrals to healthcare, mental health, legal, educational/employment, and community-based resources.
- Plan and successfully facilitate 11 monthly activities for adults and children, including developing proposals and coordinating budget requests for program materials.
CASE MANAGER
BronxWorks HomeBase
The Bronx, New York
06.2024 - 11.2025
- Managed caseload of 50+ individuals and families experiencing housing instability, ensuring accurate case documentation to support client needs.
- Assisted clients in securing housing, rental assistance, public benefits, and accessing community resources to enhance stability.
- Conducted 10 monthly intake assessments and developed individualized service plans to address clients' specific challenges.
- Organized housing inspections with landlords for clients following DSS Standards.
PSYCHOLOGY ASSISTANT |
New York Psychology & Counseling Clinic
The Bronx, New York
02.2022 - 05.2025
- Conducted daily outreach to 60–70 patients, facilitating scheduling of psychiatric evaluations and medication follow-ups while collecting necessary documentation.
- Coordinated patient scheduling and care for psychiatrists and clinical staff, improving overall workflow.
- Processed medication prior authorizations and verified insurance, ensuring compliance of clinical documentation.
Education
Bachelor of Arts -
Stony Brook University
Stony Brook, NY05-2021
Skills
- Trauma-informed care
- Case management documentation
- Service planning
- Crisis intervention
- Resource coordination
- Housing assistance
- Client outreach
Languages
Spanish
Native/ Bilingual
Timeline
CASE MANAGER
New Destiny Housing
11.2025 - Current
CASE MANAGER
BronxWorks HomeBase
06.2024 - 11.2025
PSYCHOLOGY ASSISTANT |
New York Psychology & Counseling Clinic
02.2022 - 05.2025
Bachelor of Arts -
Stony Brook University