Jami M. Cox

Work History

Hamilton Surgical Services PA

Hamilton, NJ

06.2016 - Current

Contact all insurance companies prior to patients scheduled appointments in regards to their approval of benefits and claims
Provided patient support for all their insurance needs
Insure office practices are in compliance with HIPAA regulations
Send secondary claims upon processing of primary insurance
Actively maintains current working knowledge of CPT and ICD-9 coding principles
Follow up on Insurance and patient aging
Re-submit insurance claims as necessary.
Worked effectively with medical payers such as Medicare, Medicaid, commercial insurances to obtain timely and accurate payments.
Generated and submitted invoices based upon established accounts receivable schedules and terms.
Produced and mailed monthly statements to patients and assisted with related requests for information and clarification.
Identified, researched and resolved billing variances to maintain system accuracy and currency.

All State Insurance Company Fay Insurance & Financial Srvs. LLC

Columbus, NJ

12.2014 - 06.2016

Open customer accounts by recording account information
Maintains customer records by updating account information
Resolves product or service problems by clarifying customer’s complaint; determining cause of problem; selecting and explaining best solution to solve problem; expediting correction or adjustment; following up to ensure resolution
Maintains financial accounts by processing customer adjustments
Recommends potential products or services to management by collecting customer information and analyzing customer needs
Contributes to team effort by accomplishing related results as needed.

De Falco’s Automotive Services

Hamilton, NJ

06.2013 - 09.2014

Schedule and dispatch service vehicles for convenience of passengers
Keep record and schedules of calls received
Monitor and control transportation vehicles, and actions taken
Maintain information on each call and then prepare detailed report on all activities occurring during their shifts
Submit invoices for payment via internet on weekly bases
Maintain monthly fuel log for 12 trucks.
Sent out light duty drivers to assist 20 hourly callers based on locations, needs and worker availability.
Evaluated and adjusted over 12 routes based on daily needs, available workers, traffic hazards and weather conditions

Accurate Professional Billing

Bordentown, NJ

10.2012 - 07.2013

Medical Billing and Coding
Experience billing for Family Medicine and Specialists
Actively maintains current working knowledge of CPT and ICD-9 coding principles,
Government regulations, protocols and third party requirements regarding billing
Research and resolve incorrect payments, EOB rejections, and other issues with
Outstanding accounts
Strong understanding of accounts receivable follow up and health claim insurance
Submission
Insure accuracy of insurance claims
Verify correct ICD-9 and CPT codes for a variety of
Specialties
Utilization of NaviNet web portal, to obtain information on patient eligibility claims
And benefit information
Send secondary claims upon processing of primary insurance
Monthly processing of patient statements
Follow up on Insurance and patient aging
Re-submit insurance claims as necessary.

Campus Eye Group

Hamilton, NJ

06.2008 - 07.2010

Contacted all insurance companies prior to patient's scheduled appointments in regards to their approval of benefits and claims
Verified all insurance approvals through NaviNet for Medicaid and Medicare
Scheduled appointments for new patients, surgery patients and for Lasik consultations
Provided patient support for all their insurance needs
Insure office practices are in compliance with HIPAA regulations
Tracked pending authorizations to resolve discrepancies and avoid revenue loss