Jamin Herrin
Summary
Postmaster with six years of experience specific to managing daily postal operations. Directs and coordinates employee interviewing, recruiting and developing. Produces detailed financial and performance reports of all post office operations with a proven history of training, managing and evaluating performance for up to 100+ employees.
Overview
18
18
years of professional experience
Work History
Postmaster
United States Postal Service, USPS
08.2022 - Current
- Hired, trained, and evaluated performance of 40+ employees.
- Developed and maintained detailed reports of all post office activities using eFlash.
- Efficiently and kindly handled customer complaints and issues to increase satisfaction rates by 8% year over year.
- Worked well in a team setting, providing support and guidance.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed, including sharing resources and assisting with neighboring postmasters with staffing.
Supervisor of Customer Service
United States Postal Service, USPS
08.2019 - 08.2022
- Coached employees through day-to-day work and complex problems.
- Conducted training and mentored team members to promote productivity and commitment to friendly service.
- Led regular customer service meetings to review progress identify challenges and provide feedback.
- Interceded between employees during arguments and diffused tense situations.
- Completed bi-weekly payroll for 40+ employees by submitting time for salaries to be paid.
Supervisor of Customer Service
United States Postal Service, USPS
02.2017 - 08.2019
- Managed day to day operations and staffing for 100+ employees.
- Created, prepared, and delivered reports to various departments.
- Route Inspection Team: responsible for adjusting routes to fit withing performance standards.
Sports Official
Georgia High School Association
04.2006 - 01.2016
- Contributed to a positive athletic environment by exhibiting professionalism both on and off the field.
- Ensured player safety by monitoring gameplay and addressing potential hazards promptly.
- Enhanced spectator enjoyment by maintaining a smooth flow of the game through timely decisions.
- Collaborated with other officials to ensure accuracy in rulings and adherence to established guidelines.
- Developed strong relationships with coaches, players, and administrators for effective communication during games.
Semi-Professional League Football Coach
Valdosta Hawks
08.2011 - 03.2013
- Enhanced player skills through focused coaching, personalized feedback, and tailored drills.
- Streamlined administrative tasks for better organization and smoother operation of the football program.
- Increased player retention by cultivating strong relationships with athletes and their families through regular communication and support.
- Coordinated fundraising events to support the purchase of new equipment, uniforms, or travel expenses for competitions.
Community Volunteer Coach
Lowndes County Schools
08.2009 - 12.2011
- Wides Receivers Coach
- Defensive Backs Coach
- Boosted player confidence through personalized training sessions and continuous feedback.
- Facilitated open communication between players, parents, staff members, ensuring that all concerns were addressed promptly and effectively.
- Enhanced team performance by developing and implementing effective coaching strategies.
Education
Bachelor of Science - Pre-Law/Criminal Justice
Valdosta State University
Valdosta, GA 05.2020
Skills
- Responsible for managing a multi-million dollar budget
- Interviewing, Hiring, and Developing up to 100 employees
- Revenue Generation
- Contribute to the advancement of the goals/mission/core values of the office
- Ensuring compliance within the Collective Bargaining Agreement
References
References:
Trea Brinson
Lead Pastor First Baptist Church Eagles Landing
678-818-1006
Matt Hickox
Pierce County High School
Football Coach
912-286-7236
Chuck Lawless
Dean of Doctoral Studies; Senior Professor of Evangelism and Missions
Clawless@sebts.edu
919-761-2100
Timeline
Postmaster
United States Postal Service, USPS
08.2022 - Current
Supervisor of Customer Service
United States Postal Service, USPS
08.2019 - 08.2022
Supervisor of Customer Service
United States Postal Service, USPS
02.2017 - 08.2019
Semi-Professional League Football Coach
Valdosta Hawks
08.2011 - 03.2013
Community Volunteer Coach
Lowndes County Schools
08.2009 - 12.2011
Sports Official
Georgia High School Association
04.2006 - 01.2016
Bachelor of Science - Pre-Law/Criminal Justice
Valdosta State University