Jamirah Barden
Westfield,NJ
Summary
Versatile and dynamic professional with a proven track record in child development and customer service, honed at KinderCare Learning Centers and other notable organizations. Excelled in creating engaging learning environments and fostering strong relationships, leveraging skills in Microsoft Office and classroom management. Demonstrated adaptability and a commitment to excellence, enhancing client satisfaction and educational outcomes.
Overview
9
9
years of professional experience
Work History
Teacher
KinderCare Learning Centers
02.2023 - Current
- Fostered student curiosity and interest through creative hands-on activities.
- Worked with staff members and teachers to design comprehensive and individualized plans to optimize student education.
- Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
- Created and developed lesson plans to meet students' academic needs.
- Helped students explore concepts with engaging, learning-focused activities.
Private Nanny
Tosin
10.2022 - Current
- Taught children everyday skills and language.
- Led indoor and outdoor activities to entertain and occupy children.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Communicated with children at age-appropriate levels to encourage understanding and foster relationships.
- Prepared healthy, age-appropriate snacks and meals.
- Assisted with light housekeeping duties as well as running errands.
Sales Associate
Banana Republic
03.2018 - 03.2019
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Answered customer questions about sizing, accessories, and merchandise care.
- Engaged with customers to build rapport and loyalty.
- Prepared merchandise for sales floor by pricing or tagging.
- Managed returns, exchanges and refunds in accordance with store policy.
Receptionist
Jays Automotive
01.2018 - 09.2018
- Answered central telephone system and directed calls accordingly.
- Maintained confidentiality of information regarding clients and company.
- Provided professional, knowledgeable support to new arrivals.
- Managed multiple tasks and met time-sensitive deadlines.
Customer Service Representative
Raw Enterprise
01.2016 - 04.2017
- Responded to customer requests for products, services, and company information.
- Followed-through on all critical inter-departmental escalations to increase customer retention rates.
- Followed up with customers about resolved issues to maintain high standards of customer service.
- Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
- Met customer call guidelines for service levels, handle time and productivity.
- Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
Education
Associate Degree - Early Childhood Education
Union County College
Cranford, NJ05.2016
High svhool -
Westfield High School
Westfield, NJ06.2014
Skills
- Child development
- Motivating students
- Alternative learning methods
- Flexible and adaptive
- Excellent classroom management
- Working with excel, Microsoft & PowerPoint
- Customer service & receptionist
- Scheduling and billing
Timeline
Teacher
KinderCare Learning Centers
02.2023 - Current
Private Nanny
Tosin
10.2022 - Current
Sales Associate
Banana Republic
03.2018 - 03.2019
Receptionist
Jays Automotive
01.2018 - 09.2018
Customer Service Representative
Raw Enterprise
01.2016 - 04.2017
Associate Degree - Early Childhood Education
Union County College
High svhool -
Westfield High School
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