Jamisen Liddiard
Summary
Dynamic professional with extensive experience in restaurant management. Demonstrated skill at improving store operations, increasing top line sales and reducing costs. Successful at sales growth, customer growth, budgets and goals. Committed to maximizing profitability and ensuring exceptional customer service while fostering a positive work culture.
Overview
12
12
years of professional experience
Work History
Store Manager
Taco Bell
Traverse Location, UT
02.2026 - Current
- Supervised daily operations to enhance service quality and customer satisfaction.
- Managed inventory levels to maintain stock and minimize waste.
- Led a team of 10-15 employees, fostering collaboration and efficiency.
- Analyzed sales data to identify trends and opportunities for profit growth.
- Utilized strong interpersonal skills to establish positive relationships with guests and employees.
- Controlled food, beverage, and labor costs to optimize profits.
- Strengthened workflow productivity by hiring, managing, and developing top talent.
Restaurant Manager
Jimmy John's Gourmet Sandwiches
Salt Lake City, Utah
06.2022 - 12.2025
- Oversaw daily operations to ensure efficiency and service excellence in restaurant management.
- Managed scheduling, budgeting, and inventory control to optimize operational performance.
- Enforced food quality control measures to maintain brand reputation and compliance.
- Coordinated inventory management processes to maximize product availability and minimize shortages.
- Developed staff schedules aligned with peak business hours to enhance service delivery.
- Directed recruitment, hiring, onboarding, training, and evaluation of employees for optimal team performance.
- Coordinated supply orders from vendors to guarantee timely inventory availability meeting operational needs.
- Resolved customer complaints professionally, fostering positive guest relationships and loyalty.
Package Dispatch Supervisor
UPS
Salt Lake City, UT
09.2020 - 07.2022
- Supervised daily package dispatch operations, ensuring timely processing and efficient delivery.
- Scheduled and prioritized daily routes for drivers, monitoring progress throughout shifts.
- Coordinated with team members to enhance workflow and maintain clear communication.
- Reviewed traffic and weather conditions daily to adjust routes and meet service needs.
- Managed loads according to priority and available equipment to optimize dispatch efficiency.
Multi Unit Warehouse Manager
TW Services
Salt Lake City, UT
10.2018 - 09.2020
- Coordinated and monitored loading and unloading operations for Kroger, Safeway, and Cisco warehouses.
- Planned and executed efficient warehousing systems to optimize resource utilization.
- Developed strategies that enhanced workflow processes and maximized productivity.
- Achieved department objectives consistently within budget and timeframe constraints.
Restaurant Manager
Jimmy John's Gourmet Sandwiches
Salt Lake City, UT
09.2014 - 10.2018
Accomplishments
- I completed the Eight (8) week training program for DDO Companies (franchise that owns 240 Taco Bell locations nationwide) in Seven (7) weeks and took over management of the Taco Bell Traverse location. Based on metrics spanning across food cost, labor, customers, speed of service, 5 Star Taco Bell Supreme Rating and transaction growth this location had been in the bottom forty (40) perpetually for the last fifteen (15) months. Since taking over and turning the culture around while minimizing turnover this location has been in the top ten (10) for the last three consecutive periods.
- I successfully completed Jimmy John's University. Throughout my career at Jimmy John's I took over management of three different stores that were struggling and in the negative and turned all three of them into profitable stores. The last store I managed was one of the highest profit stores in the Salt Lake Valley.
- At UPS I started as a loader, I very quickly graduated training to be a driver and shortly thereafter I was elevated to a management as the PDS (Package Dispatch Supervisor). I was responsible for the intake and delivery of anywhere from 50,000 to 100,000 packages a day.
Skills
- Restaurant Management
- Team Leadership & Staff Development
- Operations Management
- Inventory Control & Supply Chain Coordination
- Budgeting & Cost Control
- Sales Growth & Profit Optimization
- Customer Service Excellence
- Workflow & Process Improvement
- Recruitment, Hiring, and Onboarding
- Training & Employee Evaluation
- Scheduling & Labor Management
- Vendor Relations & Supply Ordering
- Conflict Resolution & Complaint Handling
- Data Analysis (Sales, Operations)
- Communication & Interpersonal Skills
- Multi-Unit Management
- Logistics & Dispatch Operations
- Route Planning & Prioritization
- Performance Metrics Tracking
- Change Management & Culture Building
Timeline
Store Manager
Taco Bell
02.2026 - Current
Restaurant Manager
Jimmy John's Gourmet Sandwiches
06.2022 - 12.2025
Package Dispatch Supervisor
UPS
09.2020 - 07.2022
Multi Unit Warehouse Manager
TW Services
10.2018 - 09.2020
Restaurant Manager
Jimmy John's Gourmet Sandwiches
09.2014 - 10.2018