Jamison Ingram
Charlotte,NC
Summary
Dynamic Office Manager and Marketing Operations Manager with a proven track record at Caring At Heart Home Care and BrightStar Care. Excelled in building strategic partnerships, enhancing customer engagement through social media marketing, and leading teams with exceptional organization and time management skills. Achieved significant improvements in client care and marketing outreach.
Overview
14
14
years of professional experience
Work History
Office Manager, Community Liaison
Caring At Heart Home Care
Charlotte, NC
10.2023 - Current
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or emails.
- Recruiting and retention.
- Scheduling
- Sales and Marketing
- Interviewing and orientation
- Client Care
Marketing Operations Manager
BrightStar Care of N. Charlotte and Gastonia
Huntersville, NC
01.2023 - 10.2023
- Established strong relationships with key industry influencers, amplifying brand reach through strategic partnerships.
- Recruiting
- Scheduling
- Office administration
- Client care
Office Manager, Community Liaison
Caring At Heart Home Care
Charlotte, NC
04.2010 - 01.2023
*See initial job description entry*
Education
Certified Nursing Assistant 1 -
Divine Healthcare Academy
Charlotte, NCAssociate Degree In Health Service Management -
Community College of The Air Force
Wichita Falls, TXCertificate In Medical Assisting -
Kaplan College
Charlotte,NCSkills
- Patient Care
- Direct Patient Care
- Basic Life Support
- Social Media Marketing
- Relationship Building
- Customer Engagement
- Social Media Platforms
- Organization, prioritizing, and multi-tasking
- Time Management
- Market Research
- Team Collaboration
- Online and traditional marketing
- Marketing Plans
- Customer Service
Timeline
Office Manager, Community Liaison
Caring At Heart Home Care
10.2023 - Current
Marketing Operations Manager
BrightStar Care of N. Charlotte and Gastonia
01.2023 - 10.2023
Office Manager, Community Liaison
Caring At Heart Home Care
04.2010 - 01.2023
Certified Nursing Assistant 1 -
Divine Healthcare Academy
Associate Degree In Health Service Management -
Community College of The Air Force
Certificate In Medical Assisting -
Kaplan College