Front Desk Associate
Sunshine Cleaners
Morehead City , North Carolina
09.2021 - 05.2022
- Greeted arriving customers effectively at the front desk and drive-through window.
- Provided exceptional customer support via phone
- Updated customer profiles in the computer system as required after any changes or modifications made during clothes drop-off.
- Received and processed customers' clothing for cleaning.
- Returned cleaned garments to clients as part of customer service duties
- Utilized problem-solving skills to resolve customer complaints in an efficient manner.