Jamiya Christmas
Hazlehurst,US
Overview
4
4
years of professional experience
Work History
Warehouse Picker
Amazon Warehouse
Canton, MS
08.2024 - 08.2025
- Accurately counted and verified inventory from multiple pods, ensuring stock precision.
- Enhanced inventory accuracy, reducing discrepancies and improving operational efficiency.
- Utilized attention detail to maintain accurate stock counts, supporting warehouse operations.
- Collaborated with team to streamline counting processes, achieving consistent inventory accuracy.
- Resolved inventory discrepancies through detailed analysis, contributing to improved stock management.
- Picked items for customer orders according to order slips or verbal instructions.
- Operated hand-held scanners to track product movement within the warehouse environment.
- Packaged items securely in boxes, bags or other containers before shipping.
- Pulled merchandise to fulfill orders to specification.
Customer Service Representative
TTEC
01.2024 - 05.2024
- Guide customers through insurance queries, resolving issues efficiently, enhancing satisfaction.
- Analyzed customer insurance needs, implemented effective problem-solving strategies, and provided comprehensive solutions for policy-related challenges.
- Managed high-volume insurance inquiries, facilitated swift claim resolutions, and enhanced customer experience through initiative supportive measures.
Cashier
Walmart
Hazlehurst, MS
03.2023 - 06.2023
- Processed customer transactions accurately, enhancing checkout efficiency.
- Provided personalized assistance, improving customer satisfaction.
- Resolved billing issues promptly, ensuring seamless shopping experience.
- Processed transactions accurately while maintaining high service standards, resolved customer inquiries promptly, and balanced register with precision.
Desk Clerk/DCW
Boswell
Wesson, MS
03.2022 - 03.2023
- Greet consumers, create a data chart on consumers, communicate with medical staff, answer phone calls, remind consumers of appointments, and communicate with healthcare providers and other staff to ensure a smooth and efficient flow of operations with consumers.
- Assist mentally challenged individuals in a community-based facility.
- Assist medical staff with transporting consumers to medical appointments.
- Maintained confidentiality and privacy in accordance with HIPAA guidelines.
- Provided excellent customer service by addressing inquiries promptly and efficiently.
- Managed incoming calls, responding to inquiries and directing calls to appropriate departments or personnel.
- Answered phone calls promptly and professionally.
- Greeted guests upon arrival in a friendly and professional manner.
Production Worker
Walmart dc 6011
Brookhaven, MS
09.2021 - 01.2022
- Organized pallets efficiently, enhancing workflow and reducing downtime.
- Scanned and labeled packages, ensuring accurate inventory tracking.
- Streamlined box placement on conveyor, boosting line efficiency.
- Streamlined warehouse operations through efficient product handling, accurate scanning procedures, and systematic pallet organization, maintaining high-quality control standards.
- Optimized distribution workflow by implementing strategic box placement and systematic labelling, enhancing operational efficiency in a challenging environment.
Education
Biology Pre Physical Therapy -
Alcorn State University
Lorman, MS04.2020
High School Diploma -
Hazlehurst High School
Hazlehurst, MSSkills
- Care plans
- Computer Skills
- Customer Service
- Assisted Living
- Typing
- Phone Services
Timeline
Warehouse Picker
Amazon Warehouse
08.2024 - 08.2025
Customer Service Representative
TTEC
01.2024 - 05.2024
Cashier
Walmart
03.2023 - 06.2023
Desk Clerk/DCW
Boswell
03.2022 - 03.2023
Production Worker
Walmart dc 6011
09.2021 - 01.2022
Biology Pre Physical Therapy -
Alcorn State University
High School Diploma -
Hazlehurst High School