Jamiya Lewis
Lawrenceville,US
Summary
Experienced in customer service and delivery driving with proven abilities in communication and problem-solving. Skilled in route navigation and maintaining positive client relationships, ready to bring strong guest service skills to a new role. Eager to contribute as a Guest Service Representative and support team success.
Overview
1
1
Certification
22
22
years of professional experience
Work History
Parts Delivery Driver
Parts Authority
Suwanee, GA
02.2026 - Current
- Verified accuracy of orders upon delivery using invoices or other documents as necessary.
- Developed excellent time-management skills by delivering parts on time and meeting deadlines.
- Monitored gas tank level throughout the day in order to maintain sufficient fuel supply for routes.
- Maintained a valid driver's license with clean driving record in order to drive company vehicle.
- Handled cash payments from customers in an efficient manner according to company policies.
- Utilized GPS navigation system to quickly locate addresses for deliveries.
- Delivered and provided pickup of parts and components for repair and return.
- Loaded and unloaded parts delivery truck accurately, safely, and efficiently.
- Ensured that all parts were loaded correctly onto the truck prior to departure.
- Delivered products to various locations throughout the city with accuracy and efficiency while adhering to all safety regulations.
- Turned in receipts and money received from deliveries.
Independent Delivery Driver
Amazon Flex
US
12.2021 - 04.2026
- Pickup from Amazon warehouses and Deliver packages and fresh items out my personal vehicle to customers.
- Loaded and unloaded delivery vehicle with accuracy, ensuring all items were accounted for.
- Checked delivery addresses and verified correct package delivery.
- Utilized GPS systems to accurately navigate routes while adhering to scheduled delivery times.
- Obtained customer signatures confirming receipt of high-value products.
Automotive Driver
Hopdrive
Lawrenceville, GA
06.2023 - 01.2026
- Pickup and deliver customers vehicles around Georgia.
- Maintained clean driving record and obeyed traffic laws and regulations.
- Developed strong relationships with customers by providing courteous service.
- Communicated with customers to ensure timely and accurate deliveries.
- Completed daily routes in accordance with customer delivery expectations.
- Utilized GPS devices and route tracking systems to locate optimal driving paths and avoid traffic.
- Performed routine maintenance inspections on vehicles to promote longevity and prevent breakdowns.
- Communicated effectively with dispatch regarding arrival times, delays.
- Operated a variety of vehicles, including cars, pickup trunks, delivery vans, box trucks, dump trucks under 20,000 pounds, and Georgia dot hero trucks safely and efficiently.
- Applied problem-solving skills to address customer complaints and issues.
- Maintained all necessary paperwork for each delivery.
- Used company issued gas cards to make sure vehicles had standard amount of gas upon delivery.
Locker
Amazon
Johns Creek, GA
10.2022 - 05.2023
- Responded quickly to meet customer needs and resolve problems.
- Participated in ongoing training to enhance own job skills and knowledge.
- Provided efficient and courteous service to customers at all times.
- Managed pickups and returns in-store using handheld device.
- Demonstrated ability to manage multiple tasks while remaining adaptable and flexible.
Delivery Driver
Amazon DSP
Lawrenceville, GA
01.2021 - 06.2022
- Pickup from Amazon warehouses and Deliver packages customers.
- I operated a step van and box truck provided by company.
- Checked delivery addresses and verified correct package delivery.
- Utilized GPS systems to accurately navigate routes while adhering to scheduled delivery times.
- Adhered to delivery schedules and deadlines.
- Loaded and unloaded delivery vehicles with accuracy, ensuring all items were accounted for.
- Operated delivery vehicle in accordance with local traffic laws, regulations, and safety standards.
- Drove company vehicle on assigned routes to make deliveries to customers.
- Adhered to company policies regarding safety and security while on the road.
- Worked closely with supervisors and other members of the team to ensure smooth workflow processes.
- Monitored road and weather conditions for safe driving.
- Maintained assigned truck in neat and clean condition, optimizing operations.
- Conducted regular pre-trip inspections of truck equipment such as tires, lights, brakes, gas, oil, and water levels prior to departure from facility.
- Used and maintained tools or equipment found on commercial vehicles.
- Obtained customer signatures confirming receipt of high-value products.
Guest Services Representative/Night Auditor
Residence Inn by Marriott
Peachtree Corners, GA
07.2019 - 04.2022
- Front desk procedures including checking in/out guest, modifying reservations, cashier procedures and handling the hotel's switchboard system.
- Ensure paperwork is properly completed upon the closure of the shift.
- Familiarized with all Marriott's Residence Inn brand, Service So Memorable.
- Proficient in FOSSE System and Quore trained.
- Performed administrative duties such as filing documents, entering data into the system, and answering phones.
- Provided exceptional customer service to clients, demonstrating strong problem-solving and communication skills.
- Conducted regular client check-ins and follow-ups, ensuring ongoing satisfaction and identifying areas for improvement.
- Assisted with training and mentoring new team members.
- Greeted customers by name and displayed respectful attitude, helping develop rapport with customer base and build lasting relationships.
- Performed financial audits on a regular basis in order to detect any discrepancies or irregularities in accounting practices or billing information related to guest accounts receivable or payable amounts due from customers or suppliers respectively.
Front Desk Lead Receptionist
Fairfield Inn & Suites
Westerville, OH
04.2019 - 07.2019
- Greeted customers upon arrival and provided assistance with check-in.
- Front desk procedures including checking in/out guest, modifying reservations, cashier procedures and handling the hotel's switchboard system.
- Ensure paperwork is properly completed upon the closure of the shift.
- Resolved all minor guest complaints and issues.
- Proficient in FOSSE System and Quore trained.
- Ensured compliance with company policies, procedures, and regulations related to front desk operations.
- Handled difficult situations calmly while ensuring that all customers receive satisfactory service.
- Performed basic accounting functions such as tracking expenses, invoicing customers, and processing payments.
- Maintained a professional attitude while handling multiple tasks simultaneously.
- Provided administrative support to the front desk staff, such as data entry and filing documents.
- Handled cash, credit and debit card transactions accurately.
Front Office Supervisor
Residence Inn by Marriott
Columbus, OH
05.2018 - 03.2019
- Front desk procedures including checking in/out guest, modifying reservations, cashier procedures and handling the hotel's switchboard system.
- Ensure paperwork is properly completed upon the closure of the shift.
- Familiarized with all Marriott's Residence Inn brand, Service So Memorable.
- Proficient in FOSSE System and Quore trained.
- Coordinated with other departments within the hotel regarding day-to-day tasks and special requests made by guests.
- Ensured that all safety protocols were adhered to by the front office team members at all times during their shift duties.
- Supervised front desk members, providing guidance and support when needed.
- Assisted in the recruiting, hiring, training, and scheduling of front office personnel.
- Ensured that all hotel policies and procedures were followed.
Front Office Manager
Rodeway Inn & Suites
Shreveport, LA
06.2017 - 04.2018
- Front desk procedures including checking in/out guest, modifying reservations, cashier procedures and handling the hotel's switchboard system.
- Ensure paperwork is properly completed upon the closure of the shift.
- Proficient on Choice Advantage system.
- Managed front office operations, including scheduling staff and assigning tasks.
- Ensured customer satisfaction by providing efficient service and resolving complaints.
- Trained new employees in customer service practices and policies.
- Processed payments accurately using point-of-sale system software.
- Communicated verbally and in writing to provide clear direction to staff.
- Resolved conflicts professionally between staff members and customers.
Guest Service Representative
Quality inn
Bossier City, LA
08.2016 - 07.2017
- Front desk procedures including checking in/out guest, modifying reservations, cashier procedures and handling the hotel's switchboard system.
- Ensure paperwork is properly completed upon the closure of the shift.
- Resolved all minor guest complaints and issues.
- Proficient on Choice Advantage system.
Guest Service Representative
Quality Inn Shreveport Airport
Shreveport, LA
04.2016 - 07.2016
- Front desk procedures including checking in/out guest, modifying reservations, cashier procedures and handling the hotel's switchboard system.
- Ensure paperwork is properly completed upon the closure of the shift.
- Resolved all minor guest complaints and issues.
- Proficient on Choice Advantage system.
Guest Service Representative
Mainstay Suites
Bossier City, LA
01.2016 - 04.2016
- Front desk procedures including checking in/out guest, modifying reservations, cashier procedures and handling the hotel's switchboard system.
- Ensure paperwork is properly completed upon the closure of the shift.
- Resolved all minor guest complaints and issues.
- Proficient on Choice Advantage system.
Guest Service Representative/Night Auditor
Residence Inn by Marriott
Shreveport, LA
10.2011 - 01.2016
- Front desk procedures including checking in/out guest, modifying reservations, cashier procedures and handling the hotel's switchboard system.
- Ensure paperwork is properly completed upon the closure of the shift.
- Familiarized with all Marriott's Residence Inn brand, Service So Memorable.
- Proficient in FOSSE System and Quore trained.
- Performed administrative duties such as filing documents, entering data into the system, and answering phones.
- Provided exceptional customer service to clients, demonstrating strong problem-solving and communication skills.
- Conducted regular client check-ins and follow-ups, ensuring ongoing satisfaction and identifying areas for improvement.
- Assisted with training and mentoring new team members.
- Greeted customers by name and displayed respectful attitude, helping develop rapport with customer base and build lasting relationships.
- Performed financial audits on a regular basis in order to detect any discrepancies or irregularities in accounting practices or billing information related to guest accounts receivable or payable amounts due from customers or suppliers respectively.
Secretary
Nicholas Floors & Carpet Cleaning
Minden, LA
08.2009 - 06.2010
- Answered customers questions regarding merchandise and being an aid to customer's selections.
- Merchandise totaling and inventory.
- Stocked shelves, bins and necessary storage of unsold/transferable items.
- Answered incoming calls promptly and professionally, routing messages as needed.
- Greeted visitors warmly upon arrival at the office; provided friendly customer service.
- Developed and maintained effective working relationships with clients and vendors.
- Maintained office supplies inventory by checking stock and placing orders.
- Processed incoming mail on a daily basis; distributed accordingly or responded as appropriate.
- Made copies of correspondence and other printed material.
Room Attendant
Horseshoe Casino & Hotel
Bossier City, LA
03.2007 - 03.2009
- Replaced linen and chemicals to maintain hotel's standard.
- Adhered to cleaning measures and instructions for chemical usage.
- Worked collaboratively with team members to meet deadlines set by management.
- Cleaned and returned rooms to occupant-ready status for prompt turnover.
- Replenished hotel rooms with drinking glasses, linens, and bathroom supplies to maintain adequate stock of items for guests.
- Delivered items to guests in timely, courteous, and professional manner.
- Followed all safety and security procedures and regulations.
- Performed routine inspections of guest rooms for maintenance and cleanliness concerns.
- Used wheeled carts to transport linens, towels and cleaning supplies around hotel.
- Operated variety of machines such as vacuum cleaners, floor buffers, and shampooers.
- Spot-cleaned carpets with industrial carpet cleaners and shampoos.
- Kept storage areas and carts well-stocked, clean, and tidy.
Cashier
McDonalds
Minden, LA
05.2004 - 09.2004
- Daily food preparation.
- Operated cash register and accurately processed payments, returns, and exchanges.
- Maintained cleanliness of the checkout area.
- Performed opening and closing procedures, such as counting cash register, restocking, and cleaning.
- Built and maintained positive working relationships with co-workers.
- Demonstrated excellent customer service skills while interacting with customers in a friendly manner.
Education
High School Diploma -
Cotton Valley High School
LA01-2007
Skills
- Cash register
- Customer service
- Scheduling
- Cash Handling
- Driving
- Office management
- Front Desk
- Hospitality
- MICROSOFT OFFICE
- RECEPTIONIST
- Delivery Driver Experience
- MS OFFICE
- Office Administration
- Administrative Experience
- Sales
- Phone Etiquette
- Guest Service
- Office Management
- RETAIL SALES
- Night Audit
- Auditing
- Commercial vehicle
- Box truck
- Guest services
- 2 year DOT Certification
Certification
Non-CDL Class C Driver's License
Timeline
Parts Delivery Driver
Parts Authority
02.2026 - Current
Automotive Driver
Hopdrive
06.2023 - 01.2026
Locker
Amazon
10.2022 - 05.2023
Independent Delivery Driver
Amazon Flex
12.2021 - 04.2026
Delivery Driver
Amazon DSP
01.2021 - 06.2022
Guest Services Representative/Night Auditor
Residence Inn by Marriott
07.2019 - 04.2022
Front Desk Lead Receptionist
Fairfield Inn & Suites
04.2019 - 07.2019
Front Office Supervisor
Residence Inn by Marriott
05.2018 - 03.2019
Front Office Manager
Rodeway Inn & Suites
06.2017 - 04.2018
Guest Service Representative
Quality inn
08.2016 - 07.2017
Guest Service Representative
Quality Inn Shreveport Airport
04.2016 - 07.2016
Guest Service Representative
Mainstay Suites
01.2016 - 04.2016
Guest Service Representative/Night Auditor
Residence Inn by Marriott
10.2011 - 01.2016
Secretary
Nicholas Floors & Carpet Cleaning
08.2009 - 06.2010
Room Attendant
Horseshoe Casino & Hotel
03.2007 - 03.2009
Cashier
McDonalds
05.2004 - 09.2004
High School Diploma -
Cotton Valley High School
COMMUNITY SERVICE
GRAYSON COOP MINISTERY, Volunteer, Grayson, GA, 2026-01, Present
PERSONAL INFORMATION
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer