Jamiya osgood
Savannah Ga,GA
Summary
Resourceful professional with strong experience background in customer service,hospitality,food service and stocking. Known for effective communication and time management who
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth as a person and in my professional career
Overview
4
4
years of professional experience
Work History
Food Runner
The Landings Club
Savannah, GA
09.2021 - 12.2021
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
- Delivered food and beverages promptly to enhance customer satisfaction.
- Collaborated with kitchen staff to ensure accurate order fulfillment.
Cashier
Kroger
Savannah, GA
03.2022 - 03.2023
- Processed customer transactions efficiently and accurately using point-of-sale systems.
- Assisted customers with inquiries, providing information and resolving issues promptly.
- Collaborated with team members to ensure smooth workflow during peak hours.
- Trained new staff on register operations and customer service best practices.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
General Merchandiser
Walmart
Savannah Ga
11.2023 - 07.2024
- Assisted in stock replenishment to ensure product availability for customers.
- Collaborated with team members to maintain store cleanliness and organization.
- Supported inventory management by conducting regular stock counts and audits.
- Engaged with customers to provide product information and enhance shopping experience.
- Conducted regular price audits to maintain accurate pricing information for all products on display.
Airport Customer Service Agent
Savannah-Hilton Head International Airport
Savannah, GA
01.2025 - 03.2026
- Assisted passengers with check-in processes and baggage claims to ensure smooth travel experiences.
- Resolved customer inquiries and complaints promptly, enhancing overall satisfaction levels.
- Collaborated with team members to streamline boarding procedures, reducing wait times for travelers.
- Maintained knowledge of airport policies and procedures to provide accurate information to passengers.
- Coordinated wheelchair services for passengers in need of assistance, ensuring their comfort and safety throughout the airport journey.
- Managed passenger documentation and compliance with airline regulations.
- Coordinated boarding procedures to ensure timely and efficient passenger processing.
Education
High School Diploma -
Savannah Chatham E-learning Academy
Savannah, GASkills
- Disability assistance experience
- Customer service
- Time management expertise
- Flexible work schedule
- advanced software trained
- Cash handling and management
- Conflict resolution
- Merchandise stocking
- Inventory tracking
- Quick learner
- Hospitality service expertise
- Interpersonal communication
Timeline
Airport Customer Service Agent
Savannah-Hilton Head International Airport
01.2025 - 03.2026
General Merchandiser
Walmart
11.2023 - 07.2024
Cashier
Kroger
03.2022 - 03.2023
Food Runner
The Landings Club
09.2021 - 12.2021
High School Diploma -
Savannah Chatham E-learning Academy