Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jamiya Watkins

Humboldt,TN

Summary

Dedicated professional with a proven track record at Encare LLC, adept in elderly care and medication management. Excelled in fostering patient independence, enhancing quality of life through compassionate support and effective communication. Achieved a significant improvement in client well-being, demonstrating exceptional problem-solving and empathy skills.

Developed excellent customer service and cash handling skills in high-volume, fast-paced environment. Demonstrated ability to manage transactions efficiently while ensuring customer satisfaction. Looking to transition into new field, leveraging strong communication and teamwork skills.

Experienced with customer service, sales techniques, and product knowledge. Utilizes persuasive communication to connect with customers and recommend products. Track record of maintaining organized inventory and supporting team goals.

Positive, upbeat, and dedicated to providing compassionate care, recognized for strong interpersonal abilities and supportive nature. Possesses foundational knowledge in assisting individuals with daily activities and administering basic health care, coupled with excellent communication and organizational skills. Committed to enhancing quality of life for those supported and fostering inclusive, respectful environment.

Level-headed professional with extensive experience helping patients and clients with self-care and day-to-day tasks. Kind and punctual individual assists with nursing treatments, supports diagnostic procedures and provides companionship. Passionate about improving well-being of others and providing compassionate treatment to patient community.

Overview

2
2
years of professional experience

Work History

Caregiver

Encare LLC
10.2024 - Current
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Assisted patients with self-administered medications.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Contributed to a positive atmosphere for patients by using effective communication and active listening skills.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Transported individuals to events and activities, medical appointments, and shopping trips.
  • Documented detailed daily reports on each client''s progress, informing adjustments in care plans when necessary.
  • Recognized and reported abnormalities or changes in patients' health status to case manager.
  • Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
  • Participated in ongoing professional development opportunities to stay current on best practices in caregiving techniques, enhancing the quality of care provided.

Senior Caregiver

Dynamic Family Care
08.2024 - 11.2024
  • Maintained clean, safe, and well-organized patient environment.
  • Offered companionship and kindness to elderly patients.
  • Assisted patients with daily living activities, ensuring their safety and wellbeing.
  • Assisted in maintaining a clean and safe environment for patients, completing housekeeping tasks as needed.
  • Improved patient health outcomes through diligent monitoring and timely intervention.
  • Developed strong rapport with patients and families, fostering trust and open communication.

Drive-Thru Cashier

Zaxby’s
03.2024 - 10.2024
  • Took orders at drive-thru or front counter and accurately processed payments to provide guests with great service.
  • Demonstrated outgoing and friendly behavior and positive attitude and interacted well with staff and customers.
  • Maintained clean and organized workstations, adhering to strict health and safety guidelines.
  • Maintained clean, tidy and orderly work station to uphold company standards.

Direct Support Professional

Loving Arms LLC
03.2023 - 09.2024
  • Maintained clean, safe, and well-organized patient environment.
  • Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Monitored medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.
  • Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
  • Assisted disabled clients to support independence and well-being.
  • Maintained a safe and inclusive environment by addressing behavioral challenges with patience and understanding.
  • Addressed emergency situations calmly and effectively, prioritizing the safety of both clients and staff members involved.
  • Improved client self-sufficiency through teaching essential skills such as meal preparation, housekeeping, and financial management.
  • Implemented individualized behavior management plans, reducing incidents of challenging behaviors within the residence.
  • Established strong relationships with local community resources to connect clients with additional supports as needed.
  • Developed strong rapport with clients, facilitating trust-based relationship for effective support.
  • Coordinated with families and other caregivers, ensuring cohesive approach to client support.
  • Trained new staff on best practices in direct support, elevating overall quality of care provided.
  • Enhanced communication skills of non-verbal clients using alternative communication devices.
  • Improved clients' daily living skills with hands-on teaching and encouragement, promoting independence.

Retail Sales Associate

Walmart
02.2024 - 04.2024
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Consistently met personal sales goals through proactive engagement with customers and upselling techniques when appropriate.
  • Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.
  • Coordinated with stock team to expedite restocking of high-demand items.

Education

High School Diploma -

Humboldt High School
Humboldt, TN
05-2021

Skills

  • Respectful and compassionate
  • Time management
  • Elderly care
  • Problem-solving
  • Dependable and responsible
  • Daily living assistance
  • Multitasking and organization
  • Personal hygiene assistance
  • Patient care
  • Compassion and empathy
  • Transportation services
  • Incident reporting
  • Direct patient care
  • Behavioral management
  • Medication management
  • Supportive companionship
  • Medication and appointment reminders
  • Cleaning and sanitation
  • Excellent communication
  • Customer service
  • Teamwork and collaboration
  • Flexible schedule
  • Taking and preparing orders
  • Drive-thru system familiarity
  • Food service
  • Money handling
  • Professional appearance
  • Stocking and receiving
  • Store maintenance
  • Phone etiquette
  • Sales expertise

Timeline

Caregiver

Encare LLC
10.2024 - Current

Senior Caregiver

Dynamic Family Care
08.2024 - 11.2024

Drive-Thru Cashier

Zaxby’s
03.2024 - 10.2024

Retail Sales Associate

Walmart
02.2024 - 04.2024

Direct Support Professional

Loving Arms LLC
03.2023 - 09.2024

High School Diploma -

Humboldt High School
Jamiya Watkins