Jamiyah Burkes
Colonial Heights,VA
Summary
Dedicated Psych Technician with expertise in delivering holistic mental healthcare. Skilled in patient assessment, treatment planning, and crisis intervention. Committed to enhancing patient wellbeing through effective counseling and supportive care, fostering collaboration and improved outcomes within healthcare teams.
Overview
5
5
years of professional experience
Work History
Psych Tech III
Central State Hospital
Petersburg, Virginia
11.2025 - 02.2026
- Facilitated mental health services for individuals with psychiatric disorders by gathering and analyzing information through interviews and observations.
- Monitored and assessed patient behavior, promptly reporting significant changes to medical staff for timely intervention.
- Supported patients with daily living tasks in mental health facilities.
- Recorded and maintained comprehensive patient progress and incident reports in electronic health records to ensure accurate documentation.
- Participated in training sessions to improve caregiving skills and techniques.
To Go Host
Texas Roadhouse
Colonial Heights, Virginia
05.2023 - 12.2025
- Delivered food to tables promptly, ensuring accuracy and appealing presentation.
- Confirmed order details and preferences with customers to enhance satisfaction.
- Collected and processed customer orders for curbside pickup, ensuring accuracy and swift service. efficiently for curbside pickup.
- Accepted cash and credit card payments, issued receipts and provided change.
- Prepared food items following standardized recipes and safety guidelines.
- Maintained cleanliness and organization of kitchen equipment and workspaces.
Customer Service Associate
MP Bounce with me
Colonial Heights, Virginia
04.2021 - 05.2023
- Assisted customers with returns, exchanges, and refunds to facilitate smooth transactions.
- Resolved customer inquiries promptly to boost overall satisfaction.
- Welcomed customers upon entry to create a friendly atmosphere. to identify needs and improve service experience.
- Accurately handled cash register operations during peak hours.
- Maintained clean, organized, well-stocked work area consistently.
Education
High School Diploma -
Matoaca High School
Chesterfield, VA05-2025
Skills
- Time management
- Food safety standards
- Therapeutic communication
- Mental health support
- Professional boundaries
- Emergency response
- Vital signs documentation
- Family education
- Customer communication
- Order processing
- Problem resolution
- Team collaboration
- Refunds processing
- Guest services
References
References available upon request.
Timeline
Psych Tech III
Central State Hospital
11.2025 - 02.2026
To Go Host
Texas Roadhouse
05.2023 - 12.2025
Customer Service Associate
MP Bounce with me
04.2021 - 05.2023
High School Diploma -
Matoaca High School