Dedicated team member with excellent communication skills and a pleasant demeanor. I am also very capable of quickly learning and improving performance in order to meet and exceed customer demands and sales goals.
Overview
6
6
years of professional experience
Work History
Manager
McDonald's
05.2023 - Current
Processed new orders quickly and accurately, completing daily transactions
Helped customers by guiding them and answering their questions
Bagged merchandise with care and efficiency to minimize damage.
Achieved departmental goals by developing and executing strategic plans and performance metrics.
Increased team productivity by implementing streamlined processes and effective communication strategies.
Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
Baker
Self-employed
02.2020 - 03.2023
Provided professional and effective customer service to bakery customers every day
Frosted and iced cakes, cupcakes, cookies, doughnuts, sweet rolls, and coffee cakes
Made icing and other toppings by reading recipes, scaling and measuring ingredients, and operating a mixer
Replenished and rotated food items following proper food cooling and storage procedures.
Education
Brighton High School
Brighton, TN
05.2023
Skills
Excellent verbal communication
Money management
Customer service
Cleaning and sanitizing
Order bagging
Multi-Task Management
Friendly demeanor
Strategic Planning
Additional Information
Processed new orders quickly and accurately, completing daily transactions.
Put things on shelves and organize them.
Help customers by guiding them and answering their questions.
I'm tidying up my workspace.
Am able to work in a fast-paced, high-pressure environment.
Bagged merchandise with care and efficiency to minimize damage.
Inventory, labor, expenses, and other operational processes were all under my control.
Provided professional and effective customer service to bakery customers every day.
Cakes, cupcakes, cookies, doughnuts, sweet rolls, and coffee cakes were all frosted and iced by me.
Made icing and other toppings by reading recipes, scaling and measuring ingredients, and operating a mixer.
Replenished and rotated food items following proper food cooling and storage procedures.
Have customer service skills, which include using social media to interact with customers.