Professional benefits specialist with expertise in impactful program management, team collaboration, and adaptability. Highly valued for strategic planning abilities and effective conflict resolution skills. Proven track record of success contributing to organizational growth and success.
Overview
28
28
years of professional experience
1
1
Certification
Work History
HR Benefits Program Manager
City of Olathe
Olathe, KS
08.2014 - Current
Administer employee benefits programs
Works with benefit vendors and broker for annual benefit offering changes, rate determination, and Total Compensation statements
Part of Implementation Team for Workday Benefits, Payroll, Absence and Time Tracking
Monitors and oversees employee and retiree benefit enrollment and life changes for benefit elections in Workday
Manages and supervises administrative and daily program operations, complying with policies and regulations.
Establishes strong relationships with key stakeholders, ensuring support for program initiatives.
Manages the benefits open enrollment process and provides education and communication for employees
Provides assistance and support to employees leaving employment with the City to ensure their understanding of benefit and COBRA options
KPERS/KP&F Pension Administration and Designated Agent and Plan Administrator for 457(b) Retirement Plans
Manages the budget for benefits and related programs
Oversees the administration of sick and shared leave bank benefits, Short Term Disability, Long Term Disability, FMLA, Paid Parental Leave and Absence Administrator in Workday
Payroll/Benefits Coordinator
Miami County, KS Government
Paola, KS
06.2007 - 08.2014
Administered employee benefits
Facilitated new hire benefits orientations
Administered benefit enrollments and changes
Processed invoices for all benefits
Assisted employees with insurance complaints
Processed necessary COBRA paperwork
KPERS/KP&F Administration and Designated Agent
HRIS Administration
Processed bi-weekly payroll in house for 235+ employees
Oversaw and maintained workers compensation claims
Tracked FMLA balances
Assisted with County’s Wellness Program
Coordinated Employee Recognition Week
Maintained Time and Attendance System
Maintained employee intranet site and social media accounts
<ul><li>Advised 20+ leaders on complex employee relations issues like performance management and workplace investigations, ensuring full compliance with Panamanian labor law and minimizing legal risks.</li><li>Keeping an Open-Door policy for the employees. Investigations regarding employee issues and complaints. Collaboration with the Security and Employee Relations departments in investigations.</li><li>Review and approval of disciplinary actions. Completed more than 500 terminations according to Panamanian labor law.</li><li>Requesting, reviewing and approving of HRIS updates, transfers, benefits payments, intercompany and schedules changes.</li><li>Led the foreigner workers contract terminations according to the established Labor Law and company policies.</li><li>Participated in the Health and Safety Committee and inspections of the Social Insurance Institution, obtaining a passing score on every inspection. Developed the accidents events guidelines and form.</li><li>Participated in projects and tasks together with other areas such as HRIS and HR Corporate, for instance, the creation of the employee knowledge database to feed the chatbot for employees questions/answers.</li><li>Reporting and KPIs examination, including attrition and exit interviews results.</li><li>Review of policies, guidelines and procedures. Creation and updates of processes and control spreadsheets such as job abandonment process and form and the Oracle Manager Self Service control.</li><li>Implemented the onboarding program for new hires.</li><li>Developed HR Topics training plan for Operations staff.</li><li>Provided on the job training to the local HR members, developing skills and empowering the team.</li><li>Managed the HR providers purchase orders and payment requests.</li><li>Maintained close collaboration with the payroll department on claims and other employees inquiries, as well as support with compliance documents.</li></ul> at ALORICA<ul><li>Advised 20+ leaders on complex employee relations issues like performance management and workplace investigations, ensuring full compliance with Panamanian labor law and minimizing legal risks.</li><li>Keeping an Open-Door policy for the employees. Investigations regarding employee issues and complaints. Collaboration with the Security and Employee Relations departments in investigations.</li><li>Review and approval of disciplinary actions. Completed more than 500 terminations according to Panamanian labor law.</li><li>Requesting, reviewing and approving of HRIS updates, transfers, benefits payments, intercompany and schedules changes.</li><li>Led the foreigner workers contract terminations according to the established Labor Law and company policies.</li><li>Participated in the Health and Safety Committee and inspections of the Social Insurance Institution, obtaining a passing score on every inspection. Developed the accidents events guidelines and form.</li><li>Participated in projects and tasks together with other areas such as HRIS and HR Corporate, for instance, the creation of the employee knowledge database to feed the chatbot for employees questions/answers.</li><li>Reporting and KPIs examination, including attrition and exit interviews results.</li><li>Review of policies, guidelines and procedures. Creation and updates of processes and control spreadsheets such as job abandonment process and form and the Oracle Manager Self Service control.</li><li>Implemented the onboarding program for new hires.</li><li>Developed HR Topics training plan for Operations staff.</li><li>Provided on the job training to the local HR members, developing skills and empowering the team.</li><li>Managed the HR providers purchase orders and payment requests.</li><li>Maintained close collaboration with the payroll department on claims and other employees inquiries, as well as support with compliance documents.</li></ul> at ALORICA