Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Timeline
Generic

Jamma Markus

Paola,KS

Summary

Professional benefits specialist with expertise in impactful program management, team collaboration, and adaptability. Highly valued for strategic planning abilities and effective conflict resolution skills. Proven track record of success contributing to organizational growth and success.

Overview

28
28
years of professional experience
1
1
Certification

Work History

HR Benefits Program Manager

City of Olathe
08.2014 - Current
  • Administer employee benefits programs
  • Works with benefit vendors and broker for annual benefit offering changes, rate determination, and Total Compensation statements
  • Part of Implementation Team for Workday Benefits, Payroll, Absence and Time Tracking
  • Monitors and oversees employee and retiree benefit enrollment and life changes for benefit elections in Workday
  • Manages and supervises administrative and daily program operations, complying with policies and regulations.
  • Establishes strong relationships with key stakeholders, ensuring support for program initiatives.
  • Manages the benefits open enrollment process and provides education and communication for employees
  • Provides assistance and support to employees leaving employment with the City to ensure their understanding of benefit and COBRA options
  • KPERS/KP&F Pension Administration and Designated Agent and Plan Administrator for 457(b) Retirement Plans
  • Manages the budget for benefits and related programs
  • Oversees the administration of sick and shared leave bank benefits, Short Term Disability, Long Term Disability, FMLA, Paid Parental Leave and Absence Administrator in Workday

Payroll/Benefits Coordinator

Miami County, KS Government
06.2007 - 08.2014
  • Administered employee benefits
  • Facilitated new hire benefits orientations
  • Administered benefit enrollments and changes
  • Processed invoices for all benefits
  • Assisted employees with insurance complaints
  • Processed necessary COBRA paperwork
  • KPERS/KP&F Administration and Designated Agent
  • HRIS Administration
  • Processed bi-weekly payroll in house for 235+ employees
  • Oversaw and maintained workers compensation claims
  • Tracked FMLA balances
  • Assisted with County’s Wellness Program
  • Coordinated Employee Recognition Week
  • Maintained Time and Attendance System
  • Maintained employee intranet site and social media accounts

Office Assistant III

Miami County, KS Government
07.2001 - 06.2007
  • Assistant to the Human Resources Director
  • Tracked and inputed all personnel changes
  • Maintained Time and Attendance System
  • Prepared annual benefits letters/total compensation statements
  • Tracked compensatory time, sick, vacation and personal leave balances
  • Maintained CDL Roster & organization charts
  • Answered salary surveys
  • Provided back up payroll support for Payroll Coordinator
  • Assistant to the Economic Development Director
  • Prepared reports, statistics, and demographics for job projects
  • Prepared agenda packets and take minutes for board meetings
  • Attended meetings, seminars and conferences as requested
  • Prepared marketing materials
  • Administered USDA grants for department
  • Community Development Block Grant Certified Administrator
  • Prepared agenda packets and take minutes for Miami County Airport Advisory Board
  • Provided customer service support for Human Resources, Payroll, Economic Development, and Administration

Plant Secretary/Payroll Administrator

Marley Cooling Tower Company (SPX Technologies)
09.1997 - 07.2001
  • Administered weekly payroll for 250+ union and non union employees
  • ISO 9002 Document Control Coordinator and Internal Auditor
  • Lead in implementing new Kronos Time and Attendance System
  • Tracked plant production efficiencies
  • Assist with benefits enrollment
  • Provide customer service support

Education

GBA - Benefits

Wharton University of Pennsylvania
Philadelphia

Skills

  • Effective Problem Resolution
  • Strong Focus On Accuracy
  • Long-Term Planning
  • Versatile in Changing Environments
  • Strong Attention to Detail
  • Service Excellence
  • HRIS Management
  • Benefits Administration Expertise
  • Medical Benefits Administration
  • Open Enrollment Administration
  • Benefits Program Administration
  • Retirement Account Administration

Certification

  • Group Benefits Associate Designation (GBA)
  • Certificate in Health Plan Navigation

Affiliations

  • International Foundation of Employee Benefit Plans (IFEBP)
  • The Public Sector HR Association (PSHRA)
  • The Public Sector HR Association (PSHRA) - Kansas City Chapter
  • Total Rewards KC
  • State and Local Government Benefits Association (SALGBA)

Timeline

HR Benefits Program Manager

City of Olathe
08.2014 - Current

Payroll/Benefits Coordinator

Miami County, KS Government
06.2007 - 08.2014

Office Assistant III

Miami County, KS Government
07.2001 - 06.2007

Plant Secretary/Payroll Administrator

Marley Cooling Tower Company (SPX Technologies)
09.1997 - 07.2001

GBA - Benefits

Wharton University of Pennsylvania
Jamma Markus