Jammie Bridges
Machesney Park,IL
Summary
Professional culinary leader with strong focus on high standards and delivering results. Skilled in team collaboration, flexible with changing needs, and reliable in fast-paced environments. Expertise in managing kitchen operations, ensuring food quality, and maintaining safety and hygiene standards. Known for effective communication, problem-solving, and fostering positive work culture.
Professional in culinary management, skilled in overseeing kitchen operations and maintaining high standards of cleanliness and food safety. Proven ability to lead teams towards achieving operational excellence and enhancing customer satisfaction. Known for strong team collaboration and adapting to changing needs, with proficiency in inventory management and quality control.
Experienced with overseeing kitchen operations to ensure seamless and efficient food preparation and service. Utilizes leadership and organizational skills to maintain high standards of cleanliness and safety. Track record of team collaboration and problem-solving to achieve optimal kitchen performance.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Kitchen Supervisor
Harlem School District
09.2016 - Current
- Oversaw grill, stove, and oven, and cleaned equipment after every shift.
- Trained new team members on kitchen procedures, safety protocols, and company standards.
- Controlled food costs and managed inventory.
- Maintained high sanitation standards through routine cleaning protocols and adherence to health regulations.
- Reduced food waste through effective inventory management and menu planning.
- Promoted a positive work environment by fostering open communication and resolving conflicts in a timely manner.
Sous Chef
Rockford University
08.2010 - 09.2016
- Managed food preparation tasks during high-volume service periods, ensuring all orders were executed in a timely manner without sacrificing quality or presentation standards.
- Trained kitchen staff to perform various preparation tasks under pressure.
- Planned and directed high-volume food preparation in fast-paced environment.
- Managed inventory levels effectively, resulting in reduced food waste and cost savings for the establishment.
- Collaborated with executive chef to develop innovative menu items, leading to increased guest return rates and positive reviews.
Customer Service
Burger King
08.2010 - 08.2016
- Provided exceptional customer service, resolving inquiries and issues on spot.
- Developed customer service manual to standardize procedures across all departments.
- elivered exceptional customer service through prompt resolution of passenger inquiries.
- Immediately brought critical issues to customer service manager for resolution.
- Provided exceptional customer service, resolving complaints diplomatically and efficiently.
- Provided exceptional customer service, addressing concerns professionally and empathetically.
Deli Manager
Walmart
10.2005 - 08.2010
- Managed supply chain functions for deli supplies, ingredients and merchandise.
- Maintained an organized workspace, facilitating efficient workflow and reduced preparation time.
- Reduced food waste by closely monitoring product freshness and implementing proper rotation practices.
- Trained, supervised and evaluated deli staff to align compliance with health and safety regulations.
- Addressed customer concerns promptly and professionally, resolving issues to their satisfaction.
- Trained new team members on deli procedures, ensuring consistency in product quality and service levels.
Education
Associate of Applied Science - Marketing Management
RCC
Rockford, IL06-2008
High School Diploma -
Roosevelt High School
Rockford, IL05-2000
Skills
- Food safety
- Inventory control
- Operations management
- Staff training
- Kitchen organization
- Food presentation
- Team management
- Sanitation standards
Certification
- ServSafe Food Protection Manager Certification - National Restaurant Association.
- Customer Service and Sales Certification - National Retail Federation Foundation.
- First Aid/CPR/AED Certification - American Red Cross or American Heart Association.
Timeline
Kitchen Supervisor
Harlem School District
09.2016 - Current
Sous Chef
Rockford University
08.2010 - 09.2016
Customer Service
Burger King
08.2010 - 08.2016
Deli Manager
Walmart
10.2005 - 08.2010
Associate of Applied Science - Marketing Management
RCC
High School Diploma -
Roosevelt High School
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