Ashley Palumino
Machesney Park,IL
Summary
Healthcare professional with solid foundation in surgery scheduling and commitment to operational efficiency. Adept at managing complex schedules, coordinating with medical teams, and ensuring patient satisfaction. Known for collaborative teamwork and adaptability in dynamic healthcare settings, with strong organizational and communication skills.
Overview
21
21
years of professional experience
Work History
Surgery scheduler
OrthoIllinois
12.2023 - Current
- Enter patient rooms and give surgery dates and instructions
- Coordinate doctor schedules with multiple surgery sites
- Gather pertinent information for authorization
- Work through various portals to request and complete prior authorizations
Dairy Clerk
Woodmans Food Market
08.2024 - 04.2025
- Maintaining the cleanliness and stock levels of dairy section.
- Ensuring product freshness by rotating inventory.
- Monitor and identify stock overages and shortages.
- Sort inventory to proper locations.
- Unpack and examine shipments, notify supervisor of any damaged or expired items.
- Maintain a neat and orderly work area.
Document Coordinator
Option Care
05.2019 - 05.2023
- Organize Patient documentation in advance of claim preparation.
- Responsible for coordination patient benefit reauthorization process.
- Track documentation for completion by patient/physician; verify accuracy and completeness once returned.
- Perform routine clerical duties such as data entry, filing, compiling and or posting records and photocopying as needed.
- Worked reports through excel spreadsheets
Receptionist
SwedishAmerican a Division of UW Health
01.2005 - 01.2019
- Working the front reception, greeting patients, taking co-pays, making appointments.
- Maintaining patient demographics in Healthlink system
- Support for medical imaging department
- Worked the phones taking messages, making appointments for all providers and nurses
Education
High school diploma -
Harlem High School
01.2005
Skills
- Appointment organization skills
- HIPAA regulations adherence
- Managing authorization processes
- Team collaboration skills
Timeline
Dairy Clerk
Woodmans Food Market
08.2024 - 04.2025
Surgery scheduler
OrthoIllinois
12.2023 - Current
Document Coordinator
Option Care
05.2019 - 05.2023
Receptionist
SwedishAmerican a Division of UW Health
01.2005 - 01.2019
High school diploma -
Harlem High School