Jamone Knight
Brockton,MA
Summary
Successful at assessing and understanding problems and developing proactive, successful solutions to meet customer needs and maximize system performance. Positive, upbeat and committed to continuous professional development. Well-trained in handling any HVAC need for residential, business and industrial customers. Inspect, analyze and test systems to locate faults and devise strategic repair plans. Skilled at calibrating and optimizing systems to maximize performance and longevity. Organized and motivated HVAC Technician focused on delivering quality work and exceptional customer service. Well-versed in installation, repair and maintenance of both residential and commercial units. Willing to work extra shifts and ready to take on new challenges with terrific company.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Cashier
Savers Thrift Store
West Roxbury , MA
07.2021 - 08.2022
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and answered any questions they had about the store's products and services.
- Performed other duties as assigned by management.
- Stocked shelves with merchandise when needed.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Collected payments and provided accurate change.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Worked closely with front-end staff to assist customers.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
Education
Certificate Program - HVAC
Benjamin Franklin Institute of Technology
Boston, MA05-2023
Skills
- Certified HVAC Technician
- Hazardous Materials Training
- Installation Expert
- Equipment Installation
- Welding Techniques
- Dedicated Team Player
- Analytical Thinker
- Ventilation Systems
- Troubleshooting Expertise
- Industrial Refrigeration Systems
- Electrical Wiring
- Microsoft Office Proficient
- Charging Principles
- Construction Site Safety Training
- System Troubleshooting
- Excellent Problem Solver
- Quality-Focused
- Valid MA Driver's License
- In-Depth Knowledge of Refrigeration Systems
- HVAC and Refrigeration Systems
- Leak Checks
- Ventilation and Air Conditioning
Certification
- EPA Universal (Type 1, 2 and 3) Issued: January 2023
- OSHA 10 Issued: October 2022
Timeline
Cashier
Savers Thrift Store
07.2021 - 08.2022
Certificate Program - HVAC
Benjamin Franklin Institute of Technology
- EPA Universal (Type 1, 2 and 3) Issued: January 2023
- OSHA 10 Issued: October 2022
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