Jamson Baptiste
Delray Beach
Summary
Compassionate Phlebotomist Technician with extensive experience at Centre Medical Du Tabernacle, skilled in venipuncture and patient care. Achieved high patient satisfaction through effective communication and meticulous specimen handling. Committed to upholding HIPAA compliance and infection control standards while fostering a supportive environment for patients and colleagues alike. I am seeking a full time position to utilize my skills in phlebotomy and maintaining satisfactory medical care coupled with empathy, compassion, and professionalism. My concise focus on teamwork and patient care sets me apart in this important profession. My accuracy with all record keeping from beginning to end with every blood draw keeping OSHA in the forefront of my mind.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Phlebotomist Technician
Centre Medical Du Tabernacle
03.2016 - 06.2023
- Reduced patient anxiety through compassionate communication and expert venipuncture techniques.
- Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.
- Continuously updated phlebotomy knowledge through professional development courses, ensuring best practices were upheld.
- Upheld HIPAA compliance through careful management of confidential patient records and lab results.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Minimized patient discomfort during blood draws by utilizing proper tourniquet application, needle selection, and insertion techniques.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
- Centrifuged blood samples as outlined in clinical protocols.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Increased patient satisfaction by providing efficient and accurate blood collection services.
- Strengthened rapport with patients using clear explanations of procedures to alleviate concerns or confusion.
- Achieved successful venipunctures even in challenging situations such as pediatric or geriatric patients with difficult veins.
- Enhanced laboratory efficiency by processing, labeling, and storing specimens according to established protocols.
- Provided excellent customer service while verifying patient information and insurance at registration.
- Expanded availability for blood draws by working flexible hours, including weekends and holidays when necessary.
- Maintained a clean and safe work environment, adhering to infection control policies and procedures.
- Streamlined the specimen tracking process with meticulous documentation of all collected samples.
- Promoted a positive atmosphere within the workplace through active participation in staff meetings and team-building activities.
- Mitigated risk factors within the lab setting by strictly adhering to OSHA regulations regarding biohazardous waste disposal.
- Validated blood and specimen collection orders, alerting nurses, or physicians of discrepancies between order and nursing station logs.
- Used personal protective equipment correctly to protect coworkers and patients.
- Conducted venipuncture and other CT procedures.
- Organized daily work based on collection priority.
- Addressed questions and concerns to educate patients on collection process and procedures.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
- Collected blood samples in accordance with laboratory protocols and regulations.
- Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
- Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
- Verified patients' identification for proper sample collection.
- Followed established safety protocols and standards to minimize risk of infection and injury.
- Provided guidance and support to laboratory personnel.
- Performed laboratory tests to assist physicians in diagnosis.
Clerk
Officier De L'Etat Civil De Carrefour
01.2014 - 10.2015
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
- Supported administrative staff with timely completion of daily tasks, ensuring smooth office operations.
- Trained new clerks on company procedures and software tools effectively contributing to their integration into the team.
- Ensured confidentiality of sensitive documents through proper storage methods and restricted access control implementation.
- Maintained a professional atmosphere within the office setting through effective communication skills and polished presentation abilities.
- Optimized office space usage, arranging workstations to maximize productivity.
- Fostered culture of continuous improvement by suggesting and implementing process enhancements.
- Assisted with onboarding of new employees.
Education
High School Diploma -
Lycee Louis Janvier De Carrefour
Carrefour Haiti 08-2010
Skills
- Venipuncture
- Order of draw
- Proper tourniquet use
- Data entry
- Capillary puncture
- Needle disposal
- Patient confidentiality
- Specimen labeling
- Geriatric phlebotomy
- Recording data
- Quality control
- Hemoglobin testing
- Sample and specimen collection
- Pediatric phlebotomy
- Quality control guidelines
- Infection control
- Specimen labeling procedures
- Patient identification
- Sanitation and sterilization
- Blood collection
- Patient comfort
- Donor screening
- Patient care
- Specimen handling
- Patient support
- HIPAA compliance
- On-site testing
- Sample labeling
- Customer service
- Phlebotomy technician
- Butterfly venipuncture
- Decision-making
- Finger stick method
- Attention to detail
- Arterial blood draws
Certification
Phlebotomy
- National Certified Phlebotomy Technician (NCPT) - National Center for Competency Testing (NCCT).
Languages
French
Native or Bilingual
English
Full Professional
Creole
Native or Bilingual
Spanish
Limited Working
Timeline
Phlebotomist Technician
Centre Medical Du Tabernacle
03.2016 - 06.2023
Clerk
Officier De L'Etat Civil De Carrefour
01.2014 - 10.2015
High School Diploma -
Lycee Louis Janvier De Carrefour
Similar Profiles
Fatoumata KabaFatoumata Kaba
Medical Assistant at Centre New Bio-Medical Du TerminusMedical Assistant at Centre New Bio-Medical Du Terminus
Linda CocciardiLinda Cocciardi
Cadre intermédiaure(chefd'équipe) at Centre intégré universitaire de santé et des services sociaux du Centre-Sud-de-l'Île-de-MontréalCadre intermédiaure(chefd'équipe) at Centre intégré universitaire de santé et des services sociaux du Centre-Sud-de-l'Île-de-Montréal
Anaïs DUPONTAnaïs DUPONT
Professeur de danse at Centre de danse du MaraisProfesseur de danse at Centre de danse du Marais