Jamyra Horton
Savannah,GA
Summary
Dedicated Customer Service Expert providing skills to prioritize and multi-task in fast-paced working environments. Successfully working as part of a team to reach personal and business goals. Acknowledged for successfully handling escalated customer support issues.
Overview
3
3
years of professional experience
Work History
Stocker
Walmart
Pooler, GA
10.2021 - 03.2022
- Received and processed incoming shipments of merchandise.
- Recorded quantity, type and value of materials or items received.
- Stocked shelves with newly arrived products.
- Helped customers if needed, answering questions as accurately as possible.
Server
Carey Hilliards
Pooler, GA
04.2022 - 07.2023
- Greeted guests with great customer service and provided menus.
- Providing an amazing attitude regardless of the current environment or customer’s attitudes.
- Assisted in training new servers so that they were able to work beyond beginner expectations.
- Ensured that each guest was served courteously, quickly, and efficiently.
Front Desk Receptionist
Wingate Hotel
Port Wentworth, Georgia
09.2023 - 02.2024
- Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.
- Responded to customer inquiries via phone, email, and in person.
- Performed administrative tasks such as typing correspondence, filing documents, scheduling stays.
- Verified identity documents for new customers before opening accounts in accordance with company policies.
- Transmitted information or documents to customers through email, mailings or facsimile machine.
- Created and managed digital and physical filing systems for records, correspondence, and other material.
Server
Top Crab
Savannah, Georgia
06.2024 - Current
- Operated POS terminals to input orders, split bills and calculate totals.
- Trained new employees to perform duties.
- Handled money transactions accurately while following company procedures for handling cash payments.
Education
High School Diploma -
Groves High School
Garden City, GA05.2023
Skills
- Desktop support
- Customer Assistance and Service
- Active listening
- Credit and Cash Transactions
- Time Management skills
- Training and Development
- Written and Verbal Communication
- Conflict Resolution
- Customer Service Excellence
- Telephone Etiquette
- Team Support
- Data entry
Timeline
Server
Top Crab
06.2024 - Current
Front Desk Receptionist
Wingate Hotel
09.2023 - 02.2024
Server
Carey Hilliards
04.2022 - 07.2023
Stocker
Walmart
10.2021 - 03.2022
High School Diploma -
Groves High School