Ethan Phillips
Mobile,AL
Summary
Enthusiastic IT Technician willing to take on any task to help organization's mission succeed. Pleasant, hardworking and reliable with great interpersonal skills. Versatile IT Technician ready to fix faulty hardware, install new assets and support continuous business operations. Adapts to rapidly changing work situations and employee realities. Consistently beneficial to all technical operations and technological procedures.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Stocker
P&S Oriental Market
01.2024 - Current
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Answered customer questions and provided detailed product information.
- Performed inventory control, such as counting, and stocking merchandise.
- Greeted customers and directed to requested products.
Geek Squad
Best Buy
01.2022 - 04.2023
- Maintained office PCs, networks and mobile devices.
- Set up PCs, projectors, and microphones for use in video conferencing rooms.
- Established, repaired and optimized networks by installing wiring, cabling and devices.
- Provided remote technical support, resolving issues quickly without requiring onsite visits whenever possible.
- Participated in on-call rotation to ensure 24/7 availability of technical support for mission-critical systems.
Caregiver
Atrium Healthcare
01.2019 - 04.2021
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
Education
CompTIA Fundamentals (ITF+) - IT
Western Governors University
Millcreek, UT05.2024
High School Diploma -
Dowagiac Union High School
Dowagiac, MI06.2020
Skills
- Willing to Learn
- Positive Attitude
- Shelf Stocking
- Customer Service
- Heavy Lifting
- Loading and unloading
- Customer Assistance
- Desktop Technical Support
Certification
- CompTIA Certification
- Microsoft Certified, Windows 10 (MD-100) - Microsoft.
Timeline
Stocker
P&S Oriental Market
01.2024 - Current
Geek Squad
Best Buy
01.2022 - 04.2023
Caregiver
Atrium Healthcare
01.2019 - 04.2021
- CompTIA Certification
- Microsoft Certified, Windows 10 (MD-100) - Microsoft.
CompTIA Fundamentals (ITF+) - IT
Western Governors University
High School Diploma -
Dowagiac Union High School
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