Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Timeline
Generic

Tokie-Sanchez Dunn

Mobile,AL

Summary

Experienced professional in health services management, community engagement, and program development. Skilled at leading teams and building relationships. Demonstrated expertise in devising and executing effective strategies. Utilizes adaptability, creativity, strong communication, and problem-solving skills. Known for dynamic leadership style, sound judgment, engaging personality, and influential presence.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Director, Community Prevention Programs

Mobile County Health Department
10.2019 - Current
  • Manage program budgets effectively with combined $3.9M in funding while maintaining financial stability.
  • Provide oversight of several community programs including Diabetes Education, Lead Poisoning Prevention, Maternal & Child Health, Community Health Worker, Tobacco Education, Home Visitation, Teen Pregnancy Prevention, and Fatherhood Initiative programs.
  • Manage relationships between community partners, project officers, stakeholders, and service providers to implement evidence-based community services and programs.
  • Collaborate with senior leadership to define long-term vision and operational strategies for sustained growth and innovation in a major county health department.
  • Utilize program outcome data to improve program implementation and program strategic initiatives.
  • Assist with grant writing opportunities for community services and programs.
  • Develop and implement strategic initiatives to enhance operational efficiency across multiple programs.
  • Enhanced team collaboration through regular communication, goal setting, and performance evaluations resulting in team recognition.
  • Improved project efficiency with strategic planning, resource allocation, and time management practices resulting in continued funding opportunities.
  • Implement innovative solutions to solve complex problems, resulting in increased productivity and streamlined work plan goals.
  • Foster a culture of innovation, encouraging development of cutting-edge solutions including improved breastfeeding, soil testing, and maternal driven community health worker initiatives.
  • Navigated programs through periods of significant change, maintaining focus on long-term strategic goals including virtual class implementation and new program delivery plans.

Clinical Operations Supervisor II

USA Health
11.2018 - 10.2019
  • Oversaw and supervised the administrative and clinical operations of academic orthopedic surgery, physical therapy, and durable medical equipment (DME) clinics.
  • Managed daily operations of administrative services within the Department of Orthopedic Surgery including policy creation and implementation and operation functions.
  • Supervised staff of 25 employees and assisted staff of attending physicians, residents, advanced practice practitioners, medical assistants, and other clinical staff.
  • Managed scheduling and logistics for large orthopedic clinic , minimizing delays and improving patient care.
  • Increased patient satisfaction by addressing concerns promptly and implementing quality improvement initiatives with chief medical officer.
  • Streamlined administrative processes such as appointment scheduling, billing procedures, and record-keeping for increased accuracy and reduced errors.

Clinic Administrator

Family Health/Mobile County Health Department
12.2016 - 08.2018
  • Assisted with agency wide efforts in improving patient access, health care, and health delivery services in a large local health department.
  • Managed and oversaw daily operations of multiple clinic departments of a Federally Qualified Healthcare Center (FQHC).
  • Directed over 100+ employees and staff in clinical and non-clinical settings across multiple departments and clinic sites.
  • Created and managed combined clinic budgets of $500K.
  • Planned and organized marketing campaigns for an independent wellness center and mobile medical unit services.
  • Assisted with grant writing and submissions for agency funding.
  • Organized agency specific training and community outreach events.

Practice Administrator

Advanced Spine and Therapy
06.2014 - 12.2016
  • Managed multi-practice clinic and staff by overseeing business development/operations of chiropractic, physical therapy, urgent care/family care, and massage therapy services.
  • Directed patient management, insurance reimbursements, credentialing, and practice needs.
  • Ensured accurate insurance reimbursements, Medicare, and workers comp/Personal Injury claims.
  • Planned & implemented community health events and resource fairs.
  • Streamlined patient scheduling processes to enhance clinic efficiency and reduce wait times.

Education

Master of Public Administration - Health Care Administration & Policy

University of South Alabama
Mobile, AL
12.2013

Bachelor of Science - Human Services, Sociology/Psychology/Adult Studies

University of South Alabama
Mobile, AL
12.2003

Skills

  • Critical solution thinking, planning, and implementation
  • Leadership development
  • Stakeholder engagement
  • Performance management
  • Effective leader
  • Problem-solving
  • Team building
  • Relationship building

Certification

  • Certified, Community Health Worker, Supervisor, Trainer

Affiliations

  • Commissioner, State of Alabama Sickle Cell Regulatory & Oversight Committee
  • Policy Facilitator, Alabama State Community Health Worker Coalition
  • Member, CDC/Envision Community Health Worker Council
  • Board Member, Sickle Cell Disease Association of America, Inc.-Mobile Chapter
  • Board Member, Redemption’s Place
  • Member, AIPHA (Alabama Public Health Association)
  • Member, NACCHO (National Association of County and City Health Officials)
  • Member, Alpha Kappa Alpha, Sorority, Incorporated

Timeline

Director, Community Prevention Programs

Mobile County Health Department
10.2019 - Current

Clinical Operations Supervisor II

USA Health
11.2018 - 10.2019

Clinic Administrator

Family Health/Mobile County Health Department
12.2016 - 08.2018

Practice Administrator

Advanced Spine and Therapy
06.2014 - 12.2016

Master of Public Administration - Health Care Administration & Policy

University of South Alabama

Bachelor of Science - Human Services, Sociology/Psychology/Adult Studies

University of South Alabama

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