JAN AFUNGCHWI
Cleveland,OH
Summary
Result Agile Coach and Certified SAFe Scrum Master with over 11 years of experience leading Agile transformations and coaching cross-functional teams to improve enterprise delivery performance in the financial services, healthcare, and technology sectors. Expertise in Scrum, SAFe, Kanban, Agile scaling, release planning, stakeholder management, servant leadership, and continuous improvement. Skilled in driving Agile maturity, enhancing sprint predictability, minimizing delivery risks, and cultivating high-performing distributed teams within complex enterprise environments. Committed to fostering a culture of collaboration and innovation that empowers teams to achieve exceptional results.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Agile Coach
AmTrust Financial Services
03.2022 - Current
- Spearhead Agile transformation initiatives across multiple cross-functional teams by mentoring Scrum Masters, Product Managers, on scrum, and Kanban best practices.
- Coordinate sprint planning, backlog refinement, retrospectives, release planning, and Quarterly planning sessions to optimize delivery predictability and improve team alignment.
- Enhanced stakeholder transparency and collaboration by implementing touch point calls, reviewing Delivery plans and ADO dashboards
- Trained and Coached Agile teams and leaders on Agile principles, fostering Agile maturity and improved sprint execution.
- Developed an Agile community of practice (COP) aimed at standardizing Agile practice and facilitating knowledge sharing among teams on best practice.
- Champion continuous improvement efforts that eliminated persistent delivery blockers and bolstered team accountability.
- Trained and mentored 8 Agile teams and hired at a time.
- Used PowerPoint and Slido to enhance engagement during training for delivery teams
Scrum Master
Wells Fargo
09.2019 - 03.2022
- Served as scrum master for numerous agile teams executing enterprise banking and technology solutions in high-velocity environments.
- Coordinated with product owners to sustain prioritized backlogs, optimizing sprint readiness and alleviating scope ambiguity.
- Addressed delivery challenges proactively, ensuring teams adhered to sprint commitments and release schedules.
- Monitored velocity burndown metrics, capacity planning, and release progress utilizing Jira and Clarity reporting tools.
- Mentored team members and stakeholders in agile practices, enhancing collaboration, accountability, and ongoing development
- Mentored Scrum Masters across program teams to help standardize Agile delivery practices.
Scrum Master
Bank of America
03.2017 - 08.2019
- Established kanban workflow practices resulting in 20% reduction in cycle time and enhanced team throughput within 8 weeks.
- Facilitated Agile delivery teams in executing sprint planning, refining backlogs, conducting retrospectives, and coordinating releases.
- Facilitated teams' understanding of Agile concepts, scrum practices, and continuous improvement to boost team performance.
- Coordinated with product owners and stakeholders to optimize backlog prioritization and streamline release execution.
- Eliminated team dependencies and reduced workflow disruptions to enhance sprint productivity and delivery efficiency.
- Monitored sprint velocity, burndown charts, and release progress ensuring team is on track for our sprint goals.
Scrum Master
GlobalHealth, Inc.
03.2016 - 03.2017
- Facilitated agile transformation workshops enhancing team engagement and reinforcing agile adoption across delivery teams.
- Facilitated sprint planning and backlog refinement sessions to enhance team productivity. Coordinated roadmap planning and release sessions, ensuring alignment with project goals. Led retrospectives to identify improvement areas and optimize future sprints.
- Enhanced sprint velocity by implementing capacity planning and ongoing improvement strategies.
- Collaborated with product owners and technical teams to convert business requirements into prioritized product backlogs.
- Functioned as internal subject matter expert for VersionOne and agile tracking methodologies.
- Resolved teams impediments in a timely manner to ensure sprint goals are met.
Registered Nurse / Nurse Informatics
University Hospitals
01.2012 - 02.2014
- Supported EMR implementation initiatives that improved clinical workflow efficiency and patient documentation processes.
- Collaborated with clinicians, IT teams, and leadership to optimize clinical decision support systems and healthcare information workflows.
- Developed and monitored metrics related to patient outcomes, workflow efficiency, and EMR effectiveness.
- Served as liaison between healthcare staff, developers, and leadership teams to support healthcare technology transformation initiatives.
Education
Associate of Science - Nursing
Kent State University
Kent, Ohio05.2015
Associate of Science - Physical Sciences
Harold Washington College
Chicago, Illinois05.2011
Bachelor of Science - Information Technology
University of Buea
Buea, Cameroon12.1997
Skills
- Agile transformation guidance
- Agile project management skills
- Kanban methodology
- Sprint planning expertise
- Facilitation of quarterly planning
- Agile teams performance metrics
- Stakeholder collaboration
- Backlog Refinement & Prioritization
- Supportive leadership style
- Collaboration with cross-functional teams
- Jira, Confluence, Rally, ADO
- Agile training facilitation
- Adobe Workfront
- Business Requirement Gathering
- Power BI
- SAFe
- Copilot
Certification
- Certified SAFe Scrum Master (SSM)
- Professional Scrum Master (PSM I)
Languages
French
Native or Bilingual
English
Native or Bilingual
Timeline
Agile Coach
AmTrust Financial Services
03.2022 - Current
Scrum Master
Wells Fargo
09.2019 - 03.2022
Scrum Master
Bank of America
03.2017 - 08.2019
Scrum Master
GlobalHealth, Inc.
03.2016 - 03.2017
Registered Nurse / Nurse Informatics
University Hospitals
01.2012 - 02.2014
Associate of Science - Nursing
Kent State University
Associate of Science - Physical Sciences
Harold Washington College
Bachelor of Science - Information Technology
University of Buea