Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jan Bido

Reading,USA

Summary

Bilingual customer service and dispatching professional with extensive experience supporting clients, coordinating logistics, and ensuring efficient operations. Detail-oriented and highly organized, with excellent verbal and written communication skills in English and Spanish. Skilled in managing customer inquiries, scheduling, and dispatch systems while maintaining a positive attitude under pressure. Adept at using multiple customer service and dispatching software platforms. Energetic team player committed to delivering outstanding service and driving operational success.

Overview

4
4
years of professional experience

Work History

Customer service

Teleperformance
09.2020 - 08.2022
  • Provided exceptional customer service.

Dispatcher

ERC
10.2022 - 03.2024
  • Dispatching for auto repair shop

D

Ux center
04.2024 - 02.2025
  • Managed tech dispatch operations

Education

High school - undefined

Self-learned - undefined

Skills

  • Computer Skills
  • Customer Service Skills
  • Collaboration Skills
  • Problem-Solving Skills
  • Creative Thinking Skills
  • Teamwork Skills
  • Active Listening Skills
  • Excellent written

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

D

Ux center
04.2024 - 02.2025

Dispatcher

ERC
10.2022 - 03.2024

Customer service

Teleperformance
09.2020 - 08.2022

High school - undefined

Self-learned - undefined

Jan Bido