Eleri Barnes
Belvidere,IL
Summary
Motivated customer service professional with over two years of experience in retail, guest relations, and financial transaction processing. Skilled in multitasking, communication, and technical proficiency. Currently pursuing an Associate of Science degree at Rock Valley College, seeking part-time or flexible roles to further develop customer support and organizational skills.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Customer Service
Boone County Fairgrounds
Belvidere, IL
08.2024 - 08.2026
- Sold tickets and processed cash, check, and card transactions accurately during fair season.
- Answered customer questions about the Boone County Fair, providing clear and helpful information.
- Maintained a safe and welcoming environment for all guests and staff.
- Handled customer inquiries and resolved issues to ensure a positive experience.
- Demonstrated dependability by working flexible, sporadic hours during peak fair times.
- Assisted with crowd management and guest flow during busy event periods.
- Prioritized tasks to ensure efficient service and guest satisfaction.
Customer Service
Summerfield Farm and Zoo
Belvidere, IL
05.2024 - 10.2024
- Operated cash register and processed sales transactions for zoo guests.
- Provided animal care and assisted with daily animal routines as needed.
- Performed handyman tasks to support facility upkeep and guest safety.
- Delivered guest services by answering questions and assisting with directions.
- Ensured a clean and organized environment for visitors and animals.
Education
Associates in Science - Science
Rock Valley College
Rockford, ILGED - High school diploma or GED
Good Grads
Rockford, IL03.2024
Skills
- GPS
- Communication skills
- English
- Sanitation procedures
- Retail sales
- Financial transaction processing
- Customer relationship building
- Customer support
- Multitasking
- Guest services
- Animal handling
- Organizational skills
- Facilities maintenance
- Technical Proficiency
- Processing cash transactions
- Conflict management
- First aid
- Math
- Animal care
- Sanitation
- Computer operation
- POS systems
- Power tools
- Attention to detail
- Microsoft Excel
- Phone communication
- Customer inquiry handling
- Professionalism
- Task prioritization
- Maintaining an organized workspace
- Sales
- Time management
- Customer communication
- Basic math
- Floor cleaning
- Dependability
- Merchandising
- Front desk
- Retail sales transactions
- Guest relations
- Mobile devices
- Cash handling
- Computer literacy
- Client relationship development
- Computer skills
- Cash drawer handling
- Customer service
- Merchandising display arrangement
- Pet care
- Hand tools
- Cash register
- Microsoft Word
- Retail math
- Phone etiquette
- Clean workspace maintenance
- Typing
Certification
- Driver's License Present
- First Aid Certification
- Driver's License
Languages
English
Additional Information
I am currently enrolled at Rock Valley College. Until May 31st, 2026, I am only available Friday-Sunday (any hours), or after 3pm on Mondays and Wednesdays, and after 630pm on Tuesdays and Thursdays. As of August 17th, 2026, I will be available after 1230pm Monday-Thursday, and any hours Friday/Sunday.
Additional Information
I am currently enrolled at Rock Valley College. Until 06/01/2026, my availability will be after 3pm on Mondays and Wednesdays, after 6pm on Tuesdays and Thursdays, and any hours Friday-Sunday. From 06/01/2026-08/17/26, I will be available any day for all hours. As of 08/17/2026, I will be available after 1230pm Monday-Thursday, and any hours Friday-Sunday.
Timeline
Customer Service
Boone County Fairgrounds
08.2024 - 08.2026
Customer Service
Summerfield Farm and Zoo
05.2024 - 10.2024
GED - High school diploma or GED
Good Grads
Associates in Science - Science
Rock Valley College