Open To Work
Travis Wyatt
Vancouver,USA
Work Preference
Summary
Operations Manager experienced in managing operations and enhancing customer satisfaction. Delivered seamless operations through continuous process improvement and logistics coordination. Focused on fostering team success and contributing to business growth.
Overview
1
1
Certification
29
29
years of professional experience
Work History
CSR - Customer Service Representative
Wagner Logistics
Portland, OR
09.2025 - Current
- Facilitated driver check-in process, enhancing operational efficiency.
- Finalized orders and coordinated with drivers for load documentation.
- Delegate out work pick sheets to warehouse workers.
- When the warehouseman is done I then go back to the WMS and look for miss picked or unpicked items.
- I also handle Rail Cars.
- Arrived rail cars and managed associated paperwork.
- I also close them out in the WMS.
- Developed strong relationships with customers by providing personalized assistance and support.
- Maintained detailed records of customer interactions, transactions and comments for future reference.
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
- Tracked orders from start to finish to ensure timely delivery of goods or services.
- Developed positive relationships with customers through friendly interactions.
- Provided exceptional customer service to ensure customer satisfaction.
Lead Receiver
T-Mobile Arena
Las Vegas, NV
03.2016 - 01.2023
- Supported arena operations by receiving products, managing inventory, and ensuring all areas were stocked to meet event needs.
- As the lead receiver, responsible for checking in all products, making sure that the quantity matches the purchase order, assuring quality of the product, managing inventory by dates, counting inventory by hands on and managing and directing staff to make sure business needs are met.
- Contributed to T-Mobile Arena's reputation as a premier venue for diverse live events.
Working Account Manager
Sysco International Food Group
Jacksonville, FL
01.2014 - 01.2016
- Managed 9 employees to coordinate daily flow of bulk grocery materials, ensuring timely and efficient operations.
- Facilitated contracted handling services for food distributor.
- My day began with evaluating the daily work load with employees and checking drivers in and sending drivers to the appropriate department dock doors, opening and locking in trailers to the dock and performing a brief visual inspection of the product and condition of the trailer.
- My day began with evaluating the daily workload with employees and checking drivers in and sending drivers to the appropriate department dock doors, opening and locking in trailers to the dock and performing a brief visual inspection of the product and condition of the trailer.
- Next, assign employees and/or myself to each load.
- At the end of the workday, I would submit the daily work log to corporate headquarters, fill out bank deposit slip and make bank deposit that morning.
- Submitted daily work log to corporate headquarters, completed bank deposit slip, and made bank deposit each morning.
- Best Loading is a freight handling company with 69 locations nationwide. This 3PL company provides lumping services for Sysco International Food Group.
Freezer Department Manager
Cash & Carry
Reno, NV
05.2011 - 10.2012
- Maintained the freezer section of the store as the sole responsibility.
- Ordered inventory, rotated stock, and handled special orders for customers to meet demand.
- Directed staff to achieve freezer department objectives in alignment with company policies.
- Cash & Carry is a grocery chain that caters to small businesses such as restaurants and convenience stores.
Manager
Manila Good-Ha
01.2005 - 01.2010
- Managed daily operations of restaurant, ensuring efficient service and operational excellence.
- Controlled food quality and maintained cleanliness of the restaurant.
- Ensured customer satisfaction by addressing concerns promptly and resolving staff issues to maintain smooth operations.
- Manila Good-Ha is a small family-owned restaurant chain that specializes in authentic Filipino food.
Warehouse Manager
Premier Cellular
01.1998 - 01.2004
- My first position was the sales supervisor where I was responsible for 10 sales associates.
- I was then promoted to Warehouse Manager.
- Managed warehouse operations in that role.
- Coordinated shipping of products to customers, receiving products into the warehouse, and processing orders.
- Coordinated daily deliveries to local customers, enhancing service reliability.
- Premier Cellular was a distributor of cell phones, accessories and contracts with a retail store and warehouse in one location.
Education
Business Management -
Reed
Business Management - Associate's degree
Skills
- Vendor management
- Leadership
- Customer communication
- Stocking
- Order tracking
- Transaction processing
- Budget management
- Accounting
- Team lead experience
- Typing
- Cleaning
- Operational efficiency
- Freight
- Warehouse experience
- Purchasing
- Cycle counting
- Inventory management
- Warehouse management system
- Sales analysis
- Store management
- Time management
- Productivity software
- Requirements management
- Google Suite
- Hazardous material handling
- GPS
- Schedule management
- Negotiation
- Management reporting
- Loading
- Microsoft Teams
- Windows
- Administrative experience
- 3PL
- Seafood
- Food processing
- Unloading
- Cashiering
- Operating systems
- Customer inquiries
- Slack
- Truck loading
- Order management
- Human resources
- Grocery store
- Logistics coordination
- Operational support
- SAP EWM
- Load balancing
- Box truck
- Basic math
- Team development
- Delivery driver experience
- Inventory
- Attention to detail
- Management
- Quick service & fast food restaurant
- Delegation
- Computer operation
- Clerical experience
- Safety protocol implementation
- Math
- Visual Basic
- Preventive maintenance
- Packaging
- SAP ERP
- Decision making
- Google Docs
- HR sourcing
- Product management
- Teamwork
- Supply chain management
- Vehicle maintenance
- Customer communication
- Loading and unloading
- Sales data analysis
- Writing skills
- Hand tools
- Customer service
- Route optimization
- Critical thinking
- Customer problem-solving
- Intake retail sales
- Dependability
- Excel
- Produce
- Van driver
- Warehouse Experience
- Team motivation
- Retail management
- Warehouse staffing
- Conflict management
- Phone etiquette
- High Availability
- Merchandising
- Forklift
- Order picker
- Industrial equipment
- Computer skills
- SAP
- Data analytics
- Schematics
- Load Balancing
- Microsoft Office
- Manual transmission
- SharePoint
- Route planning
- Record keeping
- Sales
- Inventory control
- Quality control
- Event coordination
- Customer support
- Food service
- Phone call management
- Word processing
- Mechanical knowledge
- Manual handling
- Warehouse fast learner
- Data Entry
- Budget management
- Budgeting
- Retail sales
- Sales management
- OSHA (regulatory compliance area)
- Bartending
- Mobile devices
- Employment & labor law
- Operations management
- Payroll
- SAP Warehouse Management
- Logistics
- Microsoft Powerpoint
- Vendor relationship management
- Materials handling
- Order processing
- Warehouse management
- Customer documentation
- Quality control
- Customer relationships
- Tracking shipments
- Work delegation
- Team coordination
- Communication skills
- Problem-solving
- Data entry
- Assertiveness
- Team collaboration
- Decision-making
- Problem-solving
- Account management
- Recordkeeping strengths
- Delivery scheduling
- Positive and professional
- Multitask management
Certification
- Forklift Certification
- Pallet Jack Certification
- Driver's License
- MAST Permit
- CDL
- Safe Quality Food Certification
- ServSafe
- CDL C
- Electric Pallet Jack Certification
- Food Handler Certification
- OLCC Service Permit
- Bartender License
- Non-CDL Class C
Additional Information
Authorized to work in the US for any employer
Languages
English, Bilingual
Personal Information
- Willing To Relocate: Anywhere
- Title: CSR
Timeline
CSR - Customer Service Representative
Wagner Logistics
09.2025 - Current
Lead Receiver
T-Mobile Arena
03.2016 - 01.2023
Working Account Manager
Sysco International Food Group
01.2014 - 01.2016
Freezer Department Manager
Cash & Carry
05.2011 - 10.2012
Manager
Manila Good-Ha
01.2005 - 01.2010
Warehouse Manager
Premier Cellular
01.1998 - 01.2004
Business Management -
Reed