Summary
Overview
Work History
Education
Skills
Timeline
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Jan Koenig

Jan Koenig

Lake Oswego,OR

Summary

At Mountain Park Racquet Club, I excelled in enhancing member relationships and orchestrating special events, showcasing ability to multitask and maintain meticulous attention to detail. Strong work ethic and team collaboration skills contributed significantly to elevating customer service standards, demonstrating a blend of skills vital for success. I'm a very positive, happy person and truly shine when connecting with others.

Overview

15
15
years of professional experience

Work History

Special Events/Membership Services

Mountain Park Racquet Club
06.2006 - 03.2016
  • Delivered outstanding customer support by providing prompt, courteous assistance during all interactions with club members and visitors.
  • Optimized production output through effective scheduling and prioritization of multiple tasks.
  • Lead highly successful events for members and tennis community visitors through all phases from producing marketing flyers, catering coordination, decor, signage and hosting duties.

Manager

Flying Elephants Delicatessen
09.2005 - 06.2006
  • Accomplished multiple tasks within established timeframes. Raised profitability in 6 month span by increasing store visibility concentrating on catering.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Developed and maintained relationships with customers and suppliers through account development.

Outside Sales Representative

Pearl and Delphina's Bakeries
02.2001 - 06.2004
  • Increased territory sales by building strong relationships with key clients and identifying new business opportunities.
  • Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
  • Established new accounts through cold calling and personal visits to potential customers.
  • Managed "Bake Shop" cafe at Delphina's as well

Education

Lane Community College
Eugene, OR

University of Oregon
Eugene, OR

High School Diploma -

Lake Oswego High School
Lake Oswego, OR

Skills

  • Ability to easily establish immediate rapport
  • Client relationship building
  • Listening Skills/Ability to "read the room"
  • Multitasking and Organization
  • Team Collaboration
  • Strong Work Ethic
  • Customer Service
  • Attention to Detail
  • Goal-oriented mindset

Timeline

Special Events/Membership Services

Mountain Park Racquet Club
06.2006 - 03.2016

Manager

Flying Elephants Delicatessen
09.2005 - 06.2006

Outside Sales Representative

Pearl and Delphina's Bakeries
02.2001 - 06.2004

Lane Community College

University of Oregon

High School Diploma -

Lake Oswego High School

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Jan Koenig