Jan Lahan
Irmo
Summary
Office professional with strong foundation in administrative support and office management. Proven record of enhancing office operations and streamlining processes for improved efficiency. Team-oriented with focus on collaboration and adaptability, ensuring seamless coordination and results-driven performance.
Overview
39
39
years of professional experience
1
1
Certification
Work History
Office Worker
Irmo Family Chiropractic
04.2024 - Current
- Greeting patients, taking payment, scheduling appointments, providing receipts, scanning and creating patient files. Coordinating with attorneys to schedule personal injury patients.
- Dr. Mike Jokerest – Owner 803-466-2996
Home Health Care for Father
Parents
11.2023 - Current
- Carlene Hodges (mother) 803-315-8943
Retail Sales Associate
Foot Savi
05.2023 - 08.2023
- Customer service, fitting shoes, taking payment, restocking shoes. Receiving and returning merchandise, invoice entry.
- Sion Owens Owner 803-479-7010
- Health issue
Office Manager
Simplified Mortgage Solutions
11.2017 - 03.2023
- Company Overview: Closed
- Reception, customer service, Collection mortgage payments from borrowers and forwarding to the bank branch for posting. Ordering office supplies, assisting Loan Originators, receiving attorney closing packages, uploading closing documents to the investor, shipping the collateral to the investor and the collection post closing conditions. Submitting post-closing conditions to the investor. When the investor purchased the loan, responsible for collecting purchase information, recording and entering information in the system to clear off the books. Collecting recorded final documents from the attorney and forwarding to the investor. Developing and creating brochures and fliers for Loan Originators for banking products.
- Greg A McCoy, President 803-600-8006
Admin Associate
First Community Bank Mortgage
08.2011 - 12.2016
- Reception, customer service, Collection mortgage payments from borrowers and forwarding to the bank branch for posting. Ordering office supplies, assisting Loan Originators, receiving attorney closing packages, uploading closing documents to the investor, shipping the collateral to the investor and the collection post-closing conditions. Submitting post-closing conditions to the investor. When the investor purchased the loan, responsible for collecting purchase information, recording and entering information in the system to clear off the books. Collecting recorded final documents from the attorney and forwarding to the investor. Developing and creating brochures and flyers for Loan Originators for banking products.
- James McCoy, Supervisor 803-726-4872
Data Entry Clerk
J.D. Powers, LLC
04.2004 - Current
- Completed data entry tasks with accuracy and efficiency.
- Followed established procedures to enter and process data correctly.
- Organized, sorted, and checked input data against original documents.
- Scanned documents and saved in database to keep records of essential organizational information.
- Sorted documents and maintained organized filing process.
- Created and maintained data entry logs to track data entry activities.
- Owner - Jennifer Powers 803-381-1031
Director of Administration
Palmetto South Mortgage Corp.
02.2003 - 08.2011
- Company Overview: (Sold to First Community Bank)
- Basic accounting, payroll, Human Resources, reception, filing, shipping documents, mailers, ordering supplies, customer service. Developing and creating brochures and flyers for Loan Originators for banking products.
- Greg McCoy, President (former) 803-600-8006
Office Manager
Sensible Technologies, Inc.
11.2000 - 12.2002
- Company Overview: (dissolved)
- Basic accounting, payroll, reception, filing, ACT database maintenance, shipping and receiving of products, mailers, ordering supplies, customer service.
- Tommy Wood, President 149 Hexham Circle, Irmo, SC 29063 (803)-414-1221(803)-732-2662
Layaway Manager, Customer Service Manager
Wal-Mart #1164
04.1990 - 11.2000
- Entering customer data, cashiering, associate schedule entry and timekeeping, filing, sorting, mail and fax distribution. Receiving and claims. Ordering merchandise. Stocking freight.
- (803) 781-0762
Private Nanny
George & Teresa Wilson
08.1988 - 03.1990
- Child care, laundry, housecleaning
- George & Teresa Wilson 803-345-6410
Courier Medical Transcription Services
03.1987 - 08.1988
- Company Overview: (dissolved)
Temp Agent Roper Temp Agency
03.1987 - 03.1988
- Reception, filing, typing, sorting mail, operating phone bank, taking company orders, cashier.
- 803-798-8500
Nurse's Aide Lowman Home and Adult Day Care
06.1986 - 03.1987
- Care of the elderly. Taking blood pressure, distributing medication, bathing, arts and crafts, and companionship.
- 732-3000
Education
High School Diploma -
Calvary Christian School
South Congaree, SC01.1986
Word Processing Certificate - undefined
Irmo Chapin Career Center
01.1988
Skills
- Professional personality for phone reception, and front office greeter cashier, customer service, appointment scheduler, filing, data processing
- Knowledge of computer programs and electronic equipment
- Verbal communication
- File organization
- Professionalism and etiquette
- Scheduling and planning
- Customer service
- Positive attitude
- Scheduling
- Organizing and categorizing
- Scheduling appointments
- Excel spreadsheets
- Data entry
- Social media and promotions
- Professional and mature
- Valid Driver's license
- Supply management
- Mail handling
- Mail sorting and distribution
- Filing and data archiving
- Calendar management
- Mail distribution
- Administrative support
- Front office management
- Quickbooks
- Payment processing
- Digital file management
Certification
- SC Notary Public Commission Expires 2018
Timeline
Office Worker
Irmo Family Chiropractic
04.2024 - Current
Home Health Care for Father
Parents
11.2023 - Current
Retail Sales Associate
Foot Savi
05.2023 - 08.2023
Office Manager
Simplified Mortgage Solutions
11.2017 - 03.2023
Admin Associate
First Community Bank Mortgage
08.2011 - 12.2016
Data Entry Clerk
J.D. Powers, LLC
04.2004 - Current
Director of Administration
Palmetto South Mortgage Corp.
02.2003 - 08.2011
Office Manager
Sensible Technologies, Inc.
11.2000 - 12.2002
Layaway Manager, Customer Service Manager
Wal-Mart #1164
04.1990 - 11.2000
Private Nanny
George & Teresa Wilson
08.1988 - 03.1990
Courier Medical Transcription Services
03.1987 - 08.1988
Temp Agent Roper Temp Agency
03.1987 - 03.1988
Nurse's Aide Lowman Home and Adult Day Care
06.1986 - 03.1987
Word Processing Certificate - undefined
Irmo Chapin Career Center
High School Diploma -
Calvary Christian School
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