Jan Von Baron Novak
Punta Gorda,Florida
Summary
Dedicated sales associate with proven abilities in customer service, team support, and effective communication. Known for creating positive customer experiences- contributing to a collaborative and high-performing work environment.
Overview
38
38
years of professional experience
Work History
Sales Associate
Marshalls Department Store
Sarasota, Florida
03.2023 - 04.2024
- Assisted customers with product selection and inquiries.
- Stocked shelves and organized merchandise displays effectively.
- Operated point-of-sale systems for customer transactions.
- Maintained cleanliness and organization of sales floor areas.
- Processed returns and exchanges according to store policies.
- Provided information about promotions and store events to customers.
- Greeted customers and provided exceptional customer service.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Handled customer complaints in a professional manner.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Processed transactions using a point-of-sale system.
Sales Associate
Jerrys Save A Lot
Sarasota, FL
08.2021 - 07.2022
- Assisted customers with product selection and inquiries.
- Stocked shelves and organized merchandise displays effectively.
- Operated point-of-sale systems for customer transactions.
- Maintained cleanliness and organization of sales floor areas. Employed there until store closed. Offered position out of my district. Tracy Cole store Manager. 941-713-3376
Banquet Attendant
International Palms Resort & Conference Center Cocoa Beach Fl
Cocoa Beach, Florida
07.2015 - 10.2016
- Set up banquet spaces according to event specifications and client requests.
- Served food and beverages to guests in a timely and professional manner. Weddings, meeting rooms, oceanside events.
- Maintained cleanliness and organization of banquet areas throughout events, many of which were international students.
- Assisted guests with inquiries and ensured a positive dining experience.
- Followed safety and sanitation guidelines to ensure a safe environment.
- Supported event coordinators with logistics and setup for large gatherings.
- Maintained and clean and tidy dining area, including tables, outdoor patio and condiment stations. Reference- Mr Brown.
Salesperson
Silver Charm Jewelers
Sarasota, FL
12.2003 - 09.2009
- Assisted customers in selecting jewelry based on style and occasion.
- Maintained product displays to enhance visual appeal and organization.
- Processed sales transactions accurately using point-of-sale systems.
- Educated clients on gemstone characteristics and care instructions.
- Provided exceptional customer service to foster client relationships.
- Handled special orders and custom requests for personalized jewelry pieces.
- Resolved customer complaints promptly and efficiently.
- Collaborated with team members to develop effective sales plans.
- Counted cash, made change, and stored coupons to keep organized and balanced cash register drawer.
Salesperson
Caribbean Radio
West Palm Beach, Florida
10.1986 - 11.1991
- Assisted customers in selecting cellular plans and devices to meet diverse needs.
- Educated customers on device care and usage best practices for optimal performance.
- Participated in local sales events at boat shows in Riviera Beach, Fort Lauderdale, and Miami.
- Engaged high-profile clients, such as F. Lee Bailey, DuPont Chemical, State Farm Insurance
- Supported growth during cellular market boom with consistent customer engagement.
- Facilitated smooth transactions as phone sales surged from $2k to approximately $800.
- Promoted company’s Fort Lauderdale location alongside main stores in Miami and West Palm Beach.
- Contributed to a thriving business environment through effective sales strategies. I believe success begins with a product of innovation which more than benefits the world we live in- where follow the dateline- 1986 -2026 where the cellular phone is the product of the century- High point salesperson, Thank you, Jerry and Adele Klugerman - Joe Russell.
Education
Some College (No Degree) -
Palm Beach State College
Lake Worth, FLTimeline
Sales Associate
Marshalls Department Store
03.2023 - 04.2024
Sales Associate
Jerrys Save A Lot
08.2021 - 07.2022
Banquet Attendant
International Palms Resort & Conference Center Cocoa Beach Fl
07.2015 - 10.2016
Salesperson
Silver Charm Jewelers
12.2003 - 09.2009
Salesperson
Caribbean Radio
10.1986 - 11.1991
Some College (No Degree) -
Palm Beach State College