Summary
Overview
Work History
Education
Skills
Certification
Extracurricular Activities
Hobbies and Interests
Languages
Academic Achievements
Timeline
Generic

JANA CHALAK

Boston,USA

Summary

Engineering Program Manager with 10 years of industry experience in Continuous Improvement and Advanced Development. Proficient in 3 languages (Arabic, English, French). Thrives in multi-cultural settings. Has demonstrated leadership skills in cross-functional teams inside and outside the US, spearheading product and platform development projects with global contract manufacturers in China, Taiwan, Thailand, and Mexico.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Advanced Development Program Manager (PM)– Platforms and Technology

Bose Corporation
01.2023 - Current
  • Led the establishment of the Consumer Audio Advanced Development process, leveraging new Jira tools and dashboards, significantly increasing transparency and alignment with the company’s long-range vision
  • Served as Platform PM lead on a new Bluetooth-WiFi platform, overseeing scheduling, resourcing, and key development decisions for integration across a family of 2025 products
  • Cultivated and managed strong relationships with multinational vendors through strategic planning and coordination of regular meetings to advance team key objectives in alignment with the business goals and technological needs
  • Supported the Sensor Leads team in exploring innovative sensing solutions by establishing regular communication channels with Research and Global Supply Management teams, fostering collaboration and aligning efforts on the company’s product strategy and roadmap
  • Directed Agile Release Training (ART) events and processes, bridging communication between the Software Organization ART teams and the Product Office to align on objectives and priorities
  • Maintained up-to-date documentation of all aspects of assigned projects, including scope, risks, mitigation plans, and timeline.

Continuous Improvement Project Manager – Professional Systems

Bose Corporation
01.2022 - 12.2022
  • Managed over 40 component supply shortages across 10 Bose Pro products, collaborating with procurement and engineering teams in the US and Asia to maintain production timelines and prevent impact on sales
  • Led a cross-functional team in resolving field quality issues and driving continuous quality enhancements for one of the company’s best-selling products (Bose S1 Pro)
  • Oversaw compliance projects to ensure products met new industry regulations and standards.

Continuous Improvement Project Manager – Audio Health Products

Bose Corporation
06.2021 - 12.2022
  • Guided a cross-functional engineering team in implementing continuous improvement initiatives for the company’s first hearing aids and sleep earbuds on the market
  • Proactively monitored and addressed post-market issues, including component supply shortages, regulatory changes, manufacturing challenges, and field quality issues, by prioritizing the impact on the customer and maintaining clear communication with stakeholders
  • Managed Continuous Improvement budget, including labor and Other Direct Costs (ODCs), to ensure efficient resource allocation and meet quarterly financial targets.

Electrical Engineer – Professional Systems

Bose Corporation
01.2019 - 05.2021
  • Enhanced electrical design of Bose Pro products to optimize performance and improve customer satisfaction
  • Conducted root-cause analysis, implemented corrective actions for quality issues, and evaluated vendor-driven circuit changes
  • Provided manufacturing support, addressing test yield problems and contributing to cost reduction initiatives
  • Led redesign projects to resolve urgent part shortage issues across multiple products, efficiently managing design changes to prevent production delays and minimize costs
  • Collaborated with international cross-functional teams in Mexico and China to deliver optimized solutions.

Electrical Engineer – Conferencing Systems

Yamaha Unified Communications, Inc.
08.2015 - 12.2018
  • Supported several stages of hardware product development, including creating schematic drawings and hardware specification documents, designing engineering prototypes, leading layout reviews, delivering design verification tests, debugging, and replacing end-of-life components
  • Developed audio design verification tests in collaboration with the Audio Engineering team to verify the product’s performance and ensure customer expectations are met
  • Ran product debugging sessions with Software, Mechanical, and Audio Engineering teams to ensure

Education

Master of Science: Engineering Management -

Tufts Gordon Institute (TGI)
Medford, MA
05.2023

Bachelor of Engineering: Electrical and Computer Engineering -

American University of Beirut (AUB)
Beirut, Lebanon
05.2014

Skills

  • Project/Program Management
  • Jira
  • Global Team Coordination
  • Confluence
  • Budgeting
  • Advanced Roadmaps
  • Stakeholder Communication
  • Microsoft Project Planner
  • Process Improvement
  • Microsoft PowerPoint & Excel
  • Vendor Relations and Supplier Collaboration
  • Windchill (product lifecycle management tool)
  • Data Visualization and Analysis
  • Altium Designer

Certification

Lean Six Sigma Black Belt, Medford, MA, USA, 12/2022

Extracurricular Activities

Yoga instructor volunteer at Hands to Heart Center in Boston, providing customized yoga classes to community centers and individuals affected by trauma and/or poverty (Nov 2023 to Jun 2024)

Hobbies and Interests

Enthusiastic about travel, yoga, and thought-provoking literature

Languages

Arabic
Native or Bilingual
French
Native or Bilingual
English
Native or Bilingual

Academic Achievements

  • Industry Consulting Project (Team Practicum at Tufts, Jun - Aug 2022): Provided a manufacturing strategy recommendation to Ionic Materials (IM), a startup based in Woburn, Massachusetts (USA).

Objective: Expand the company’s Liquid Crystal Polymer Films product to Asia by Q2 2024.

Approach: Assessed three different expansion options (tolling, going alone, and joint venture) by building and comparing qualitative and quantitative metrics across 5 selected Asian countries

Analytical Framework: To support the recommendation with data, a decision model was created in Excel that integrates a 5-year investor return analysis with a price sensitivity analysis, while also utilizing a qualitative score and a risk matrix to account for factors such as: IP concerns, time-to-market, proximity to customers, logistics, communication barriers, and country/company culture.

Recommendation: Tolling manufacturing in Taiwan emerged as the most viable and cost-effective expansion form for IM.

  • Battery Model Design (Senior Thesis at AUB, Sep 2013 - Apr 2014): Worked as part of a team of 3 members to develop a dynamic battery model capable of accurately determining its internal parameters. The model considered factors such as the state of charge, temperature, and corrosion effects, and it was inspired from literature and project sponsors at Hochschule Esslingen University of Applied Sciences in Germany.

Plan of action: Created a new model that takes into account non-linear capacity and recovery effects.

Execution phase: Tested and implemented models using MATLAB program to obtain battery parameters at different temperatures and states of charge. Simulated the models using data collected from an experiment performed on a real battery. The experiment was conducted using proper equipment and instruments such as an impedance meter

Conclusion of Design Project: To describe a new method and algorithm that finds the best operational model of a specific battery along with its different internal parameters

Validation: Insured that both the simulated and experimental models are equivalent

Paper Writing and Publication: Participated as part of a team in the 13thFEA (Faculty of Engineering and Architecture) Student & Alumni Conference and presented the project’s paper entitled “Estimation of Battery Internal Parameters”. The paper was then published in the 2015 IEEE International Conference on Industrial Technology (ICIT) that took place in Spain

Paper Link: https://ieeexplore.ieee.org/document/7125278/

Timeline

Advanced Development Program Manager (PM)– Platforms and Technology

Bose Corporation
01.2023 - Current

Continuous Improvement Project Manager – Professional Systems

Bose Corporation
01.2022 - 12.2022

Continuous Improvement Project Manager – Audio Health Products

Bose Corporation
06.2021 - 12.2022

Electrical Engineer – Professional Systems

Bose Corporation
01.2019 - 05.2021

Electrical Engineer – Conferencing Systems

Yamaha Unified Communications, Inc.
08.2015 - 12.2018

Master of Science: Engineering Management -

Tufts Gordon Institute (TGI)

Bachelor of Engineering: Electrical and Computer Engineering -

American University of Beirut (AUB)

Lean Six Sigma Black Belt, Medford, MA, USA, 12/2022

JANA CHALAK