Jana Guthrie
Canton
Summary
Well-qualified marketing manager with a track record of success in enhancing operations and resolving complex issues. Cultivates strong relationships with influential decision makers, valued customers, and collaborative team members to drive organizational objectives forward. Equipped with extensive training and hands-on experience, ready to tackle fresh professional opportunities head-on.
Overview
13
13
years of professional experience
Work History
Real Estate Agent
Keller Williams Realty Central 75
04.2021 - Current
- Marketed and sold property for clients by hosting open houses and advertising online and in print.
- Liaised between buyers and sellers to provide positive experiences for both parties.
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Developed and maintained relationships with clients through networking, postcards, and cold calling.
Operations Manager
Silver Spur Resort
01.2018 - 08.2021
- Effectively implemented two hotel management systems for external and internal booking channels.
- Led business development and marketing efforts, which expanded the customer base and increased revenue by more than 40%.
- Generated client retention by accurately organizing and executing numerous trade shows and events.
- Developed and implemented daily operations plans such as reservation lists, employee assignments and promotional strategies.
- Provided excellent customer care to maintain and improve customer relations, strengthen loyalty and increase product and service sales.
- Accelerated efficiency of operations by controlling budgets, overseeing customer accounts, managing scheduling, processing payroll and driving meetings.
Marketing Coordinator, Food/Service Manager, Pro Shop Manager
Twin Lakes Golf Course
08.2011 - 08.2017
- Lead social media programs, including internet forums, blogs, and social networking applications to increase customer base and firm revenue
- Efficiently coordinated weekly food orders while assisting with monthly inventory and daily stocking by using company inventory management software.
- Oversaw pro shop operations while supervising staff members effectively.
- Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Supervised marketing for product launches, including public relations tasks, trade shows, sales training and e-mail blasts.
Education
Master of Business Management - Marketing
Texas A&M University Commerce
Bachelor of Business Management - Marketing
University of North Texas
Skills
- Microsoft Office, Outlook, Excel
- Works efficiently under pressure
- Excellent communicator
- Customer relations specialist
- Event planning
- Business development
- Product and service sales
- Project planning and development
- Dependable
- Unsurpassed work ethic
- Superb time management skills
- Real estate development
Timeline
Real Estate Agent
Keller Williams Realty Central 75
04.2021 - Current
Operations Manager
Silver Spur Resort
01.2018 - 08.2021
Marketing Coordinator, Food/Service Manager, Pro Shop Manager
Twin Lakes Golf Course
08.2011 - 08.2017
Bachelor of Business Management - Marketing
University of North Texas
Master of Business Management - Marketing
Texas A&M University Commerce
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