Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jana Johansen

Walla Walla

Summary

Conscientious and punctual worker with an engaging personality. Passionate about serving others and contribution to a positive atmosphere and good customer experience. Professional in resolving any issues customers. Strong belief in building up a positive work environment to other coworkers. Comfortable hustling and working hard in very fast paced environments.

Overview

1
1
year of professional experience

Work History

Hostess

Clarrettes
02.2025 - Current
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Took initial drink orders and relayed information to wait or bar staff.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Maintained an organized and clean workspace

Busser

The Maple Counter Cafe
02.2025 - Current
  • Worked well in diverse team settings by partnering with others to complete tasks.
  • Organized and cleaned assigned sections by sanitizing and cleaning table, counter, and kitchen surfaces.
  • Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
  • Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
  • Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
  • Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
  • Refilled drinks and provided extra napkins and silverware to go extra mile in serving customers.

Ice Cream Scooper

Pine Cone Creamery
02.2025 - Current
  • Maintained menu knowledge to provide recommendations and answers to customer questions.
  • Monitored amounts of each ice cream flavor and replaced when depleted.
  • Kept work area tidy and sanitary, promptly addressing spills, and other messes.
  • Explained ice cream flavors, toppings, sundaes, and other frozen concoctions to customers.
  • Offered samples of new ice cream flavors to customers.
  • Operated cash registers and processed payments accurately.

Cashier, Cook

Counterside Burgers and Fries
09.2024 - Current
  • Greet customers.
  • Take customers orders.
  • Restocked needed items.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Maintained a clean work environment.
  • Train new employees to ensure diligent workers.
  • Worked flexible schedule and extra shifts to meet business needs.

Education

Walla Walla Community College
Walla Walla, WA
06-2026

Skills

  • Clear communication
  • Cash handling
  • Multitasking and organization
  • Attention to detail
  • Customer assistance
  • Hospitality and accommodation
  • Guest complaint resolution
  • Positive and professional

Timeline

Hostess

Clarrettes
02.2025 - Current

Busser

The Maple Counter Cafe
02.2025 - Current

Ice Cream Scooper

Pine Cone Creamery
02.2025 - Current

Cashier, Cook

Counterside Burgers and Fries
09.2024 - Current

Walla Walla Community College

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