Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jana Kharsa

Dearborn

Summary

Dynamic professional with a proven track record in customer service, retail, and collaborative teamwork. Recognized for infusing positive energy, reliability, and creativity into every task, fostering an engaging work environment that motivates colleagues and enhances productivity. Expertise in delivering exceptional customer assistance while driving team objectives and introducing innovative ideas that elevate business performance. Committed to creating memorable customer experiences and contributing to a thriving team culture.

Overview

3
3
years of professional experience

Work History

Team Member

Shatila Bakery
01.2023 - 01.2025
  • - Welcomed and assisted customers with orders, ensuring a friendly and satisfying experience.
  • - Suggested new ideas for social media promotions to help the bakery connect with customers online.
  • - Prepared and packaged baked goods while following health and safety standards.
  • - Handled cash and card transactions with accuracy and efficiency.
  • - Collaborated with team members during busy hours to keep service smooth and efficient.
  • - Helped maintain a clean, inviting, and well-organized environment.

Retail Associate

Marshalls
01.2022 - 01.2022
  • - Assisted customers with finding items, styling suggestions, and checkout.
  • - Operated the register and managed returns while ensuring accuracy in transactions.
  • - Organized merchandise displays and maintained a neat, welcoming store appearance.
  • - Supported team members to achieve daily sales and customer satisfaction goals.

Recreation Assistant

FunZones for Kids
01.2022 - 01.2022
  • - Supervised children in play areas while keeping a safe and fun environment.
  • - Led and organized games, activities, and events for kids of different ages.
  • - Communicated with parents and guardians, providing updates and ensuring their confidence in safety.
  • - Assisted staff in maintaining equipment and keeping activity areas clean and secure.

Education

Associate of Science - Biology

Henry Ford College
Dearborn, MI

High School Diploma - undefined

Dearborn High School
Dearborn, MI
01.2023

Skills

  • - Excellent Customer Service & Communication
  • - Social Media & Creative Promotions
  • - Food Preparation & Safety Compliance
  • - Team Collaboration & Leadership
  • - Time Management & Organization
  • - Adaptability in Fast-Paced Environments

Languages

English
Full Professional
Arabic
Full Professional
French
Limited Working

Timeline

Team Member

Shatila Bakery
01.2023 - 01.2025

Retail Associate

Marshalls
01.2022 - 01.2022

Recreation Assistant

FunZones for Kids
01.2022 - 01.2022

High School Diploma - undefined

Dearborn High School

Associate of Science - Biology

Henry Ford College

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