Summary
Overview
Work History
Education
Skills
Languages
Certification
Volunteer Experience
References
Timeline
Generic

IRIS BEATRIZ PEREZ TORRES

Belleview,FL

Summary

Dynamic and bilingual professional with extensive experience in high-volume dining environments, notably at Los Magueyes Mexican Restaurant. Proven ability to enhance guest satisfaction through exceptional service and effective problem-solving. Skilled in POS systems and adept at multitasking, consistently driving sales and fostering positive customer relationships.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Server / Bartender

Los Magueyes Mexican Restaurant
Belleview, FL
06.2023 - 06.2025
  • Greeted guests promptly, fostering welcoming dining experiences.
  • Managed multiple tables in high-volume environments while ensuring quality service.
  • Took accurate food and drink orders, relaying them efficiently to kitchen and bar staff.
  • Delivered orders promptly and checked in with guests to confirm satisfaction.
  • Handled customer complaints professionally, resolving issues quickly to maintain positive relationships.
  • Maintained cleanliness of tables and dining areas in compliance with sanitation guidelines.
  • Operated POS systems for accurate payment processing, including cash and credit transactions.
  • Upsold menu items and promotions to drive sales and enhance guest experiences.

Busser / Server Assistant / To-Go Host

Texas Roadhouse
Lady Lake, FL
03.2022 - 05.2023
  • Supported servers by clearing and resetting tables quickly, and also assisted in training new employees.
  • Promoted to host and take-out orders due to reliability and performance.
  • Managed phone orders and coordinated curbside and in-store pickup; participated in onboarding and training new team members.
  • Collaborated with team members to maintain a smooth and efficient workflow.

Sales Associate

Walmart (Electronics Department)
Lady Lake, FL
01.2023 - 04.2023
  • - Assisted customers with electronics purchases and questions
  • - Handled inventory stocking and display organization
  • - Operated register and processed returns

Education

High School Diploma -

Lake Weir High School
Ocala, FL
05.2023

Associate of Science - Physical Therapy

College of Central Florida
Ocala, FL

Skills

  • - Bilingual: Fluent in Spanish & English
  • - Excellent customer service & communication
  • - POS systems & cash handling
  • - Fast learner and team player
  • - Bartending and multitasking in high-pressure settings
  • Problem solving
  • Attention to detail
  • Strong work ethic and positive attitude

Languages

Spanish
Professional
English
Professional

Certification

  • FLA Life and Annuity (incl. Variable Contracts) (Spanish) (0214)

Volunteer Experience

Remote volunteer - Be My Eyes App

05/2025 - present

  • Assist blind and low vision individuals by answering live video calls and helping with tasks such as reading labels, identifying items, and navigating surroundings.
  • Provide clear verbal instructions and patient support to promote independence and accessibility.

Volunteer Translator - Iglesia Bautista Peniel, Ocala, FL

01/2024 - 07/2024

  • Translate church events and announcements from Spanish to English and vice versa to ensure all community members can participate fully.
  • Support church staff and members by facilitating bilingual communication.

References

References available upon request.

Timeline

Server / Bartender

Los Magueyes Mexican Restaurant
06.2023 - 06.2025

Sales Associate

Walmart (Electronics Department)
01.2023 - 04.2023

Busser / Server Assistant / To-Go Host

Texas Roadhouse
03.2022 - 05.2023

High School Diploma -

Lake Weir High School

Associate of Science - Physical Therapy

College of Central Florida

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