Gabriel Laguna
Sherman Oaks,CA
Summary
Results-oriented hospitality professional with extensive experience in hospitality. Bilingual in English and Spanish, proficient in high-volume service and POS systems. Demonstrated success in exceeding sales targets through effective upselling and strong customer engagement, creating memorable dining experiences.
Overview
13
13
years of professional experience
Work History
Server / Bartender
Olive and Grill
11.2020 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Consistently exceed sales goals through strategic upselling and personalized menu recommendations
Server
The Sunset
02.2021 - 11.2021
- Delivered high-volume service at a beachfront restaurant, managing parties of up to 30 guests with ease
- Acted as a lead greeter, ensuring each table was welcomed and followed up with throughout the dining experience
- Served a full bar with specialty cocktails in a fast-paced environment
- Coordinated closely with the kitchen to accommodate allergies and special requests accurately
Server/Bartender
Engine Co. No. 28
02.2017 - 07.2020
- Prepared diverse cocktails in high-volume bar setting.
- Served food and beverages promptly while prioritizing customer needs.
- Maintained cleanliness and organization of workstations and storage areas.
- Collaborated with team during peak shifts to enhance workflow and guest experiences.
Server/Bartender
The Roof on Wilshire
03.2012 - 07.2016
- Delivered full-service dining and bar support at rooftop venue and poolside setting.
- Executed room service for hotel guests, ensuring prompt delivery.
- Assisted with VIP events to enhance guest experiences.
- Created satellite bar setups for large private parties and events.
Skills
- Bilingual: English and Spanish
- Food handler certification
- Front-of-house operations
- High-volume service
- Upscale hospitality
- POS systems expertise
Timeline
Server
The Sunset
02.2021 - 11.2021
Server / Bartender
Olive and Grill
11.2020 - Current
Server/Bartender
Engine Co. No. 28
02.2017 - 07.2020
Server/Bartender
The Roof on Wilshire
03.2012 - 07.2016
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