Isabel Ornelas
Lathrop,CA
Summary
Experienced customer service professional with a positive attitude, strong communication skills, and dedication to delivering top-notch service in fast-paced settings. Recognized for adaptability and quick learning abilities, excelling in taking on new tasks and responsibilities with enthusiasm.
Overview
7
7
years of professional experience
Work History
Server / Bartender
Applebee’s
08.2021 - 05.2025
- - Delivered excellent service to large volumes of guests, including parties of up to 50 people.
- - Took and memorized food and drink orders, processed transactions efficiently.
- - Promoted from server to bartender; trained to master the full drink menu and customize drinks per guest requests.
Cashier Assistant (Seasonal)
Costco Wholesale
09.2022 - 01.2023
- - Supported bakery operations, maintained proper temperatures, and kept work areas clean.
- - Ensured product freshness through accurate labeling and rotation.
- - Assisted guests with loading purchases, collected carts, and supported the lead cashier.
- - Cross-trained in multiple departments for flexible support.
Front Desk Receptionist
Planet Fitness
11.2020 - 08.2021
- - Welcomed and signed up new members, processed membership payments.
- - Gave facility tours and responded to inquiries in person and over the phone.
- - Maintained front desk cleanliness and ensured a welcoming environment.
Crew Member
McDonald’s
01.2018 - 01.2019
- - Operated cash register and managed drive-thru orders and transactions.
- - Maintained cleanliness and adhered to food safety standards.
- - Gained valuable experience in customer service during high-volume operations.
Education
Associate of Arts (AA) - Arts, Humanities & Social Sciences
San Joaquin Delta College
Stockton, CA05.2022
High School Diploma - undefined
Lathrop High School
Lathrop, CA05.2017
Skills
- Time Management
- Guest Services
- Bilingual (English & Spanish)
- Restaurant & Hospitality Experience
- Communication Skills
- Microsoft Word
Timeline
Cashier Assistant (Seasonal)
Costco Wholesale
09.2022 - 01.2023
Server / Bartender
Applebee’s
08.2021 - 05.2025
Front Desk Receptionist
Planet Fitness
11.2020 - 08.2021
Crew Member
McDonald’s
01.2018 - 01.2019
Associate of Arts (AA) - Arts, Humanities & Social Sciences
San Joaquin Delta College
High School Diploma - undefined
Lathrop High School
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