Marla Tipolt
Server , bartender, leasing agent
Poway,CA
Summary
Hardworking and enthusiastic barista trained in every facet of successful work. Stays on top of current and expected demands, quickly realigning tasks to handle needs. Dedicated to first-rate communication and team success. Driven fast food Prep Cook with wide and diverse skill set. Offering Number years of quality performance in food service roles. Known for reliability, efficiency and best-in-class service. Inventive Job Title multitasks and remains calm under pressure. Upholds high level of accuracy and quality control in food preparation. Displays excellent customer service skills to interact positively with customers and provide memorable dining experiences. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
14
14
years of professional experience
Work History
Server / Bartender
Poway Brigantine
Poway , CA
09.1999 - 10.2007
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Bussed and reset tables to keep dining room and work areas clean.
- Explained menu items and suggested appropriate options for food allergy concerns.
Barista Shift Lead
Starbucks
Poway , CA
09.2003 - 09.2006
- Trained, scheduled, and supervised barista workers to maintain and uphold store policies and optimize staffing patterns.
- Handled and resolved customer issues and complaints with professionalism and tact to drive customer satisfaction and repeat business.
- Served customers quickly and efficiently and created strategies to prevent delays.
- Created superlative coffeehouse experience through customer service, beverage preparation, and presentation, in-store marketing and thorough cleanliness and sanitation of space.
Le Peep French Grill
Jamie Mapes
Poway , CA
09.2006 - 09.2013
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
- Operated dishwasher and manually washed dishes to clean all chinaware, silverware, and cooking utensils.
- Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
- Preserved freshness of food by storing food in designated containers and storage areas within freezer or refrigerator.
Education
Travel And Tourism, Leasing Agent
Poway Adult School
Poway, CA04.1987
Poway High School
Poway, CA06.1984
Skills
- Cash Handling
- Dining Customer Service
- Special Dietary Requirements
- Check Payment Processing
- Cleaning and Organization
- Recipe Preparation
- Food Spoilage Prevention
- Order Delivery Practices
- Time Management
- Team Oriented
- Safe Work Practices
- Menu Memorization
- Illness Prevention
- Stocking and Replenishing
- Proper Storage Procedures
- Sanitization Protocols
- Effective Prioritization
- Special Orders
- Proper Food Handling
- Food Prep Techniques
- Proper Portioning
- Heavy Lifting
- Customer Needs Assessments
- Food Inspection
- Kitchen Equipment Operation
- Food Allergies
- Company Quality Standards
- Portion Standards
- Team Collaboration
- Willingness to Learn
- Surface Sanitizing
- Operations Support
- Equipment Preparation
- Regulatory Adherence
- Food Storage
- Surface Work
- Temperature Checking
- Weights and Measurements
- Equipment Cleaning and Maintenance
- Attention to Detail
- Employee Retention
- Collaborative Relationships
- Proper Food Storage
- Performance Improvement
- Health Inspections
- High-Volume Environments
- Food Safety Oversight
- Cleanliness and Sanitation
- Food Service Sanitation
- Efficient Multitasking
- Sanitary Standards
- Policy and Procedure Compliance
- Customer Orders
- Equipment Sanitation
- Preservation Methods
- Floor Sweeping
- OSHA Regulations Knowledge
- Guest Inquiries
- Industry Trends
- Product Rotations
- Kitchen Inventory Management
- Lead Scoring
- Waste Management and Reduction
- Condiment Refilling
- Customer Loyalty
- Product Availability
- Food Production Scheduling
- Food Preparation and Safety
- Training Procedures
- Food Handlers Certification
- POS Terminal Operation
- Food and Beverage Preparation
- Sandwich Assembly
- Hot and Cold Food Preparation
- Work Assignments
- Hospitality Management
- Quick-Learning
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Le Peep French Grill
Jamie Mapes
09.2006 - 09.2013
Barista Shift Lead
Starbucks
09.2003 - 09.2006
Server / Bartender
Poway Brigantine
09.1999 - 10.2007
Travel And Tourism, Leasing Agent
Poway Adult School
Poway High School
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