Jose Sandoval

Las Vegas ,Nevada

Summary

Accomplished Server/Bartender with a proven track record at Village Pub, excelling in multitasking and enhancing customer satisfaction through exceptional service and hospitality expertise. Skilled in POS system management and upselling, demonstrating a strong work ethic and guest engagement. Achieved seamless service transitions and maintained high cleanliness standards, contributing to significant sales increases.

Overview

years of professional experience

Work History

Server / Bartender

Village Pub

12.2024 - Current

Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Maintained a clean and orderly dining area for an enjoyable guest experience.
Bussed and reset tables to keep dining room and work areas clean.
Set positive tone for entire dining experience as first point of contact for incoming guests.
Used slow periods to restock supplies, ice, trays, and delivery bags.
Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.

Server

Marie Callanders

01.2005 - 01.2024

Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Maintained a clean and orderly dining area for an enjoyable guest experience.

Education

11th Grade -

Las Vegas High School, Las Vegas

06.2003

Skills

Strong work ethic
Exceptional customer service
Cash handling
Guest engagement
Professional appearance

Hospitality service expertise
Customer service
Cleanliness standards
Safe food handling
Food running

Languages

Spanish

Full Professional

Timeline

Server / Bartender - Village Pub

12.2024 - Current

Server - Marie Callanders