VANESSA RAMIREZ
Champaign,IL
Summary
Motivated and dependable bilingual professional with experience in food service, cleaning, front desk operations, and shift leadership. Strong customer service skills, cash handling experience, and proven ability to lead teams and support daily operations. Seeking a position that offers growth and a positive work environment.
Overview
7
7
years of professional experience
Work History
Shift Leader / Cashier / Kitchen Help / Front of House
Panda Express
Champaign, IL
01.2019 - Current
- - Lead team during shifts, delegate tasks, and ensure smooth operations.
- - Handle cash register, process payments, and perform nightly cash-outs.
- - Support kitchen staff with food prep and maintain cleanliness standards.
- - Deliver excellent customer service and resolve customer concerns.
- - Train new team members and support management with opening/closing duties.
- - Maintain a clean and sanitized work environment in both kitchen and dining areas.
Front Desk / Party Host / Kitchen Help
Elevate Trampoline Park
Champaign, IL
01.2019 - 08.2019
- - Welcomed guests, managed check-ins, and answered customer inquiries.
- - Hosted birthday parties, ensuring fun and safe experiences.
- - Helped in kitchen with food prep and snack bar operations.
- - Assisted with facility cleaning and sanitation to meet safety standards.
Education
High School Diploma - undefined
Centennial High School
Champaign, IL01.2021
Skills
- - Bilingual: Fluent in Spanish & English
- - Cash Handling & POS Systems
- - Food Prep & Safety Standards
- - Cleaning & Sanitation Procedures
- - Leadership & Teamwork
- - Customer Service & Communication
- - Time Management & Organization
Timeline
Shift Leader / Cashier / Kitchen Help / Front of House
Panda Express
01.2019 - Current
Front Desk / Party Host / Kitchen Help
Elevate Trampoline Park
01.2019 - 08.2019
High School Diploma - undefined
Centennial High School