Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Community Service
Generic

Ashley Padilla

San Antonio,TX

Summary

Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.

Experienced with venipuncture techniques and patient interaction in clinical settings. Utilizes meticulous attention to detail and thorough understanding of safety protocols to ensure accurate specimen collection. Track record of maintaining patient comfort and fostering calm environment during procedures.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Server/Cashier/Shift Leader

The Cheesecake Factory
12.2024 - Current
  • Streamlined order-taking process to minimize wait times for diners.
  • Managed inventory of dining supplies to prevent shortages during service.
  • Resolved customer complaints with calm, solution-focused approach, ensuring guest satisfaction.

Server

Korean BBQ & Hot Pot
11.2023 - 12.2024
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.

Phlebotomist/Lab Assistant

Methodist Healthcare System
01.2022 - 11.2023
  • Have acquired knowledge in working efficiently with patients and other healthcare staff.
  • Enhanced patient experience through compassionate care and communication during blood draw procedures.
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
  • Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
  • Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including geriatric and challenging cases.

Environmental Services

Methodist Hospital
07.2021 - 10.2022
  • Have become knowledgeable on OSHA standards which provide safety in the workplace, HIPAA and privacy, anatomy and physiology, disease prevention, and infection control.
  • Developed comprehensive training manuals to standardize processes across the environmental services department, leading to improved consistency among team members'' performance levels.
  • Participated in ongoing professional development activities, staying current on industry trends and best practices for environmental services professionals.

Education

Associate's degree - Biology

UTSA
San Antonio, TX
06-2026

High School Diploma -

Marshall High School
San Antonio, TX
06.2022

Skills

  • CPR and first aid certified (4 years)
  • Medically trained
  • Good communication skills
  • Bilingual- Fluent in Spanish and English
  • Fast learner
  • Strong work ethic
  • Guest engagement
  • Hospitality service expertise
  • Team collaboration

Certification

  • First Aid Certification
  • CPR Certification, December 2020 to Present
  • Certified Phlebotomy Technician, February 2022 to Present

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Server/Cashier/Shift Leader

The Cheesecake Factory
12.2024 - Current

Server

Korean BBQ & Hot Pot
11.2023 - 12.2024

Phlebotomist/Lab Assistant

Methodist Healthcare System
01.2022 - 11.2023

Environmental Services

Methodist Hospital
07.2021 - 10.2022

Associate's degree - Biology

UTSA

High School Diploma -

Marshall High School

Community Service

San Antonio Food Drive, San Antonio, TX, 2018-2024, Helps inspire good sportsmanship, teamwork, and communication skills, along with knowing how to lead when it is necessary.

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