Barbara Easterwood
Sarasota,FL
Summary
Versatile leader with experience managing staff, sales, inventory, and accounting in fast-paced settings. Strong background in customer service, training, and resolving issues professionally. Ready to support efficient operations and reliable team performance.
Overview
14
14
years of professional experience
Work History
Server/Cashier/Shift Leader
Popi's Place
Sarasota, Florida
10.2019 - 04.2026
- Resolved guest concerns with calm, professional service at Popi's Place.
- Assisted in customer service initiatives, enhancing guest satisfaction and overall dining experience.
- Trained new servers on service standards and daily routines, fostering consistent service quality.
- Processed cash payments accurately while following company cash-handling procedures.
- Used POS terminals to enter orders, split bills, and calculate totals.
- Managed cash drawer and balanced daily receipts at Popi's Place.
- Followed health and safety guidelines while preparing and serving food products.
- Processed efficiently and accurately cash, check, debit and credit card payments using Point-of-Sale system.
Industrial Painter
Trident Building Systems
Sarasota, Florida
10.2022 - 05.2024
- Inspected coated surfaces for coverage, runs, and defects
- Prepared steel surfaces for coating at Trident Building Systems
- Mixed paint and coatings using shop specifications
- Followed safety procedures for fumes, respirators, and protective gear
- Executed safe disposal of hazardous waste to reduce risks to staff and ecological systems.
- Documented progress and provided estimated completion time for clients.
Owner/Operator
Professional Interiors,LLC
Fort Wayne, Indiana
11.2015 - 09.2019
- Oversaw daily business operations, managing staff, sales, inventory, and accounting to ensure smooth operations.
- Developed competitive bids, proposals, and change orders for residential and commercial interior projects to drive project acquisition.
- Managed project schedules and daily crew priorities for Professional Interiors LLC.
- Cultivated vendor and supplier relationships to negotiate favorable terms for materials and services.
- Supported positive customer service by delivering on-time shipments and resolving issues fully.
- Supported hiring process for new employees from recruiting through onboarding and training.
- Reviewed employee performance against set benchmarks to identify improvement areas.
Owner|Operator
Professional Interiors,LLC
Mesa, Arizona
04.2012 - 07.2015
- Oversaw daily operations to ensure efficiency, including staff, sales, inventory, and accounting.
- Prepared estimates and proposals for interior renovation work.
- Scheduled crews, deliveries, and project timelines.
- Maintained vendor and supplier relationships to secure favorable terms on materials and services.
- Applied cost-saving measures across departments while maintaining quality standards.
- Delivered on-time shipments and resolved customer issues to support positive service.
- Reviewed completed work for quality assurance for quality details and client approval.
- Supported contract, invoice, and customer communication tasks across projects.
Education
Medical Assistant(Certified)
Concorde Career College
Tampa, FL08-1991
High School Diploma -
East Bay High School
Gibsonton, FL06-1987
Skills
- Customer service
- POS systems
- Cash management
- Employee training
- Staff scheduling
- Inventory control
- Dining area management
- Health code compliance
- Food safety compliance
- Staff supervision
- Conflict resolution
- Team leadership
- Problem solving
- Restaurant operations
Timeline
Industrial Painter
Trident Building Systems
10.2022 - 05.2024
Server/Cashier/Shift Leader
Popi's Place
10.2019 - 04.2026
Owner/Operator
Professional Interiors,LLC
11.2015 - 09.2019
Owner|Operator
Professional Interiors,LLC
04.2012 - 07.2015
Medical Assistant(Certified)
Concorde Career College
High School Diploma -
East Bay High School