Stephanie Arteaga
Anderson
Summary
Adaptable professional with a quick learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge, and applying it effectively. Driven by a passion for continuous learning and successfully navigating change. Highly motivated, bilingual employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively, unsupervised, and quickly mastering new skills.
Overview
16
16
years of professional experience
Work History
SERVER/BARTENDER/CASHIER/SHIFT LEADER
RIVIERA MAYA MEXICAN BAR & GRILL
Anderson
05.2016 - Current
- Completed all tasks accurately and efficiently; Provided support to the manager by being flexible enough to do all roles; Oversaw inventory, estimated food needs, placed orders with distributors, and scheduled delivery of food, supplies, and alcohol; Provided the absolute best customer care and satisfaction in all roles daily
- Took reservations and to-go orders to streamline process for both customer and restaurant.
- Stocked service areas with supplies during slow periods.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
ESL PARENT LIAISON
ANDERSON COMMUNITY SCHOOLS
10.2022 - 08.2025
- Facilitate communication daily between non-English speaking parents and the school faculty; Constantly encouraging parents to be more interactive with the school and with any events we host; Assist communication between non-English speaking children with their teachers and other members of the faculty; I translate all documents that need to go from English to Spanish, vice versa; Provide students with language barriers time to come for study hall and extra assistance; ETC
- Facilitated parental workshops and classes to provide support to children in achieving school and academic success.
- Maintained open, positive and proactive communication between educators and families.
- Organized parent-teacher meetings, workshops, and conferences.
REFERRAL CLERK
MCCHC/MERIDIAN HEALTH CLINIC
08.2018 - 04.2019
- Maintained ongoing tracking and appropriate documentation on all medical referrals and procedures within a timely manner; Obtained information on each patient such as background, records, insurance information, etc., and made sure that they were forwarded to the appropriate specialist or facility; Obtained prior authorizations as needed by the patients insurance and submitted them to the rendering office for billing and scheduling purposes; Served as a Certified Medical Interpreter on a daily basis
- Scheduled patients according to availability, urgency and insurance authorization guidelines.
- Completed relevant insurance and other claim forms.
- Received and responded to written correspondence from external organizations related to referrals.
- Responded promptly and efficiently to requests from primary care providers for urgent referrals.
CARE COORDINATOR
CLEANSLATE MEDICAL CENTER
08.2016 - 03.2018
- Interviewed patients one on one to identify problems relating to care and coordinated communication between patients, family members, and medical faculty; Explained policies, procedures, and services to each patient; Referred patients to appropriate health care services and resources, collaborated with counselors and physicians to plan and coordinate treatment; Monitored, evaluated, and recorded patient progress with respect to treatment goals
- Assisted clients in adhering treatment plans, such as setting up appointments, arranging transportation, finding housing, etc., and provided constant support
OUTREACH COORDINATOR, REFERRAL COORDINATOR, INDIANA NAVIGATOR
COMMUNITY HEALTH NETWORK
INDIANAPOLIS
09.2011 - 02.2016
- Actively listened to clients in order to identify their needs and provide effective solutions.
- Maintained high level of professionalism and calmness with personnel, even in high-stress situations.
- Developed individualized service plans for clients based on their needs, preferences, and goals.
- Educated clients about available resources within the community related to housing, employment, health care, legal aid.
TELLER, VAULT TELLER
JP MORGAN CHASE
INDIANAPOLIS
11.2009 - 01.2012
- Received and counted daily inventories of cash, drafts and checks.
- Identified opportunities to refer customers to other areas of the bank for additional services.
- Maintained confidentiality of all customer records and information according to company policies.
- Identified and reported suspicious behavior to security personnel as appropriate.
- Balanced daily cash deposits and vault inventory with zero error rate.
- Performed transactional, operational, and customer support tasks through knowledge of bank procedures and products.
Education
High School Diploma -
Arlington High School
Indianapolis, IN01.2000
Some College (No Degree) - Language Interpretation And Translation
Bridging The Gap
St. Vincent HospitalSkills
- Liquor, wine, and food service
- Customer service
- Team collaboration
- Multicultural awareness
- Guest relations management
- Foreign language proficiency
- Relationship management
- Exceptional customer service
- Strong work ethic
- Performance improvement
References
- Lorie High, CleanSlate Medical Center, 765.631.239, lhigh13@gmail.com
- Nora Herrera, US Trades LLC, 317.991.0547, nherrara@ustrades.com
- Angel Lopez Montiel, Republic Services, 317.286.0548, amontiel@republicservices.com
Awards And Acknowledgements
- Bridging the Gap, Certified Medical Interpreter, through St. Vincent Medical Group
- Pacific Interpreters oral Proficiency Assessment in English and Spanish
- RedCross Adult and Pediatric First Aid/CPR/AED certification (00HKBEK) (expired)
- Indiana Notary Public (NP027819) (expired)
- QPR Gatekeeper Instructor Certification, Suicide Prevention
- Indiana Navigator (1013298) (expired)
- Certified Application Counselor
Affiliations
Studied abroad in Krefeld, Germany, as a foreign exchange student through the IU Honors Program in
Foreign Language in 1999.
Languages
English
Professional
Spanish
Professional
German
Elementary
Accomplishments
- Member of the National Honors Society both in 11th and 12th grade.
- Graduated third in my high school class in 2000.
Timeline
ESL PARENT LIAISON
ANDERSON COMMUNITY SCHOOLS
10.2022 - 08.2025
REFERRAL CLERK
MCCHC/MERIDIAN HEALTH CLINIC
08.2018 - 04.2019
CARE COORDINATOR
CLEANSLATE MEDICAL CENTER
08.2016 - 03.2018
SERVER/BARTENDER/CASHIER/SHIFT LEADER
RIVIERA MAYA MEXICAN BAR & GRILL
05.2016 - Current
OUTREACH COORDINATOR, REFERRAL COORDINATOR, INDIANA NAVIGATOR
COMMUNITY HEALTH NETWORK
09.2011 - 02.2016
TELLER, VAULT TELLER
JP MORGAN CHASE
11.2009 - 01.2012
High School Diploma -
Arlington High School
Some College (No Degree) - Language Interpretation And Translation
Bridging The Gap
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